Change Process Leader I or Senior

3 weeks ago


Tucson, Arizona, United States UNS Energy Corporation Full time
Job Description - Change Process Leader I or Senior

The utility industry is a dynamic environment undergoing incredible and exciting changes. Be a part of developing and implementing the strategy behind those changes.

What you will do:

  • Provide key internal support for change process and strategy.
  • Provide coaching and leadership development related to change efforts.
  • Foster positive and collaborative relationships to help create a change appreciative culture.

What you bring:

  • An understanding of the human dynamics of change.
  • Experience in developmental coaching and leadership development.
  • Ability to make formal presentations to diverse audiences.
  • Ability to work through ambiguity in a complex environment.

Position Description

Change Leadership is a key enabler of UNS business strategy. The Change Process Leader is responsible for providing internal consulting services to change projects and initiatives, including evaluating, recommending, designing and executing change plans. The Change Process Leader partners with key stakeholders and executive leaders, initiative project managers, and content leaders to provide change methods, processes, and tools to achieve specific change goals.

The Change Process Leader also champions the enterprise change practice by guiding, educating, and coaching employees at all levels on UNS' adopted change leadership strategies and techniques to deliver comprehensive and sustained change to the organization.

Position-Related Responsibilities

  • Reporting to the Director of Organizational Effectiveness & Change Leadership, the Change Process Leader will be responsible for providing change leadership consulting services to internal clients in support of key change initiatives and projects. Additionally, this position is responsible for advancing UNS' change leadership strategy to deepen our collective appreciation of change and our change agility.
  • Assist in the planning, development and execution of change leadership strategy aligned with corporate objectives.
  • Champion enterprise change practices through guiding, educating, and coaching all levels of employees on change leadership strategy and techniques to raise the awareness and appreciation of effective change planning and execution throughout the organization.
  • Partner with UNS leadership to implement Change strategies and processes at the enterprise and business unit level ensuring a change strategy integrates to the project plan to produce the desired outcomes.
  • Plan and ensure the delivery of change activities align with our enterprise change methods and processes.
  • Participate in conversations addressing the governance and decision-making required to focus UNS on our most critical change initiatives as specified via the company strategic plan and Enterprise Change Agenda.
  • Align and integrate change leadership with related disciplines like strategy, governance, process improvement, project management, organizational development, operational efficiency, training and communications.
  • Ensure initiatives are launched with the best governance and conditions for success.
  • Ensure initiatives have adequate resources, timelines, capacity, and scope to be successful.
  • Establish and oversee appropriate multiple project integration strategies and process for initiatives that interact with or impact one another.
  • Ensure leaders provide optimal attention to mindset, behavior, and culture in the change process, including modeling. Raise issues of the need for change in mindsets, behavior, and culture in support of the achievement of change outcomes and the overall quality of the culture and leadership for UNS.
  • Ensure that the change plan is designed to reduce negative impact on people, including a stakeholder engagement strategy and an adoption strategy.
  • Assess progress, identify problems, concerns, political and cultural issues that encumber change initiatives and facilitate solutions.
  • With change sponsors and project leaders, develop metrics for change initiatives, and work with them to evaluate progress and outcomes.
  • Maintain broad, current knowledge of operations, initiatives, and practices.
  • Foster positive and collaborative relationships throughout the organization, including the Organizational Effectiveness team, management and operational personnel, other project and change professionals, subject matter experts, and vendors.
  • Provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures.

Read the full posting.



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