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Team Operations Leader

2 months ago

Tucson, Arizona, United States Chick-fil-A Ina at Thornydale (Tucson, AZ) Full time
Job Overview

Position Title: Restaurant Shift Leader
Schedule: Flexibility to work on weekends is essential


Position Summary: The Shift Leader is responsible for guiding and nurturing team members and processes to achieve outstanding operational performance at Chick-fil-A Ina at Thornydale. Specific responsibilities for both Front of House (FOH) and Back of House (BOH) will be elaborated during the interview process.


Key Attributes We Seek in Our Shift Leader:

  • Proven ability to manage high-energy operations with composure and efficiency (including shift briefings, employee breaks, cash handling, and customer service).
  • We value leaders who focus on coaching and developing individuals rather than merely overseeing them. Our organization thrives on growth, and we need leaders dedicated to their own development as well as that of their team.
  • Exemplary motivator and source of positive energy.
  • Inquisitive learner, innovative thinker, and adept problem-solver.
  • Commitment to maintaining a safe and clean environment.
  • Strive to embody the ideal version of a leader during every shift – it’s what we expect, and it’s what your team deserves.
  • A genuine desire to learn and grow; leadership is a continuous journey.

At Chick-fil-A Ina at Thornydale, the role of Shift Leader is not just a position; it is a significant opportunity and a vital responsibility. If you are passionate about excellence, enjoy fostering growth in others, and seek a dynamic work environment, this role is tailored for you. We aim to cultivate a culture of hard work paired with enjoyment, and our Shift Leaders play a crucial role in preserving this ethos. There are ample opportunities for advancement for those who are dedicated to hard work, innovative problem-solving, and inspiring others to achieve operational excellence.


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We are an Equal Employment Opportunity Workplace.