Technical Product Manager

Found in: beBee jobs US - 2 weeks ago


San Mateo, California, United States interface Full time

What you will do

Assess all the inbound customer requests (tickets) from both PS teams (In Imp) or from TAM's (post Imp). (To clarify, this excludes Technical Support tickets)
Participate in pre-sales in understanding requirements that need to go to the Product Team for assessment.
Assess the above tickets to determine if they fit in the product bucket or require custom services delivered out of PS.
Work with Product and Engineering on the prioritization of tickets to be delivered as either new product functional or enhancements. Determine release timing for these items and work with CSM/PS to manage customer expectations.
Handoff PS delivered customization requirements in sales process to Implementation leadership and Solution Architects to determine scope of customizations , pricing, scheduling and associated change orders where applicable. PS assumes ownership from that point in closing the SoW with Sales

What We Offer

Remote First Policy
Medical/Dental/Vision Insurance
PTO & Holidays
Life Insurance

focuses on Enterprise Software, Machine Learning, Artificial Intelligence, and B2B · SaaS · Mobile · Artificial Intelligence / Machine Learning. Their company has offices in San Mateo and Bengaluru. They have a mid-size team that's between employees.
You can view their website at or find them on Twitter, Facebook, and LinkedIn.
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