Founding Technical Program Manager

1 month ago


San Francisco, California, United States Twelve Labs Full time

Who we are

We're a fast-moving, diverse team pushing the frontiers of artificial intelligence. At Twelve Labs, our mission is to help developers build programs that can see, listen, and understand the world as we do by bringing the world's most powerful video understanding infrastructure to market. As a part of achieving this mission, we are building foundation AI models that can accurately and instantly search exact moments within petabytes of video archives, generate coherent text summaries of videos, perform prompt-based video generation, and many more. The Twelve Labs platform provides access to its Large Visual Language Models (VLMs) through a suite of APIs that are trained on massive video datasets and learn to understand the meaning and context behind the visuals, conversations, and sounds within videos.

Twelve Labs recently raised $17M in seed funding, recognized as one of CB Insights' AI 100 companies within a year of its founding, and secured a massive compute resource through partnering with Oracle. We are hyper focused on delivering the Twelve Labs platform to our customers so they can build video understanding into their products and power dream features they could have only imagined.

Part of the pathway to our rapid growth has been paved by the outstanding group of people united by the company's mission. Beyond prominent venture capital firms such as Index Ventures and Radical Ventures, the Twelve Labs mission is backed by category building luminaries like Fei-Fei Li (Stanford HAI), Silvio Savarese (Salesforce), Oren Etzioni (AI2), Alexandr Wang (Scale), Lukas Biewald (W&B), Jack Conte (Patreon) and more.

We are committed to creating a diverse and inclusive work environment where our team members can bring their full selves to work, bring out their potential, and most importantly, thrive together. We welcome kind, brilliant, and open minded people from all walks of life to our team. If joining this mission speaks to you, we encourage you to apply

About the Role:

We are seeking a motivated and experienced Founding Technical Program Manager to join our innovative AI startup. As a Founding Technical Program Manager, you will report directly into the CTO and play a pivotal role in driving the successful delivery of AI projects and initiatives. You will work closely with engineering, product management, and research teams to define project objectives, establish timelines, and ensure the seamless execution of key initiatives. This is an exciting opportunity to be part of a dynamic team and contribute to the growth and success of our AI-driven products.

You will:

  • Lead the planning, execution, and delivery of technical projects, ensuring alignment with business objectives and technical requirements.
  • Collaborate closely with engineering, product management, research, and other cross-functional teams to define project scope, goals, and deliverables.
  • Define project milestones, timelines, and resource allocation, and track progress against key metrics.
  • Communicate project status, updates, and key milestones to internal stakeholders, including executives, team members, and external partners.
  • Manage project resources, including staffing, budgeting, and vendor relationships, to ensure efficient project execution and resource optimization.
  • Establish and implement quality assurance processes and best practices to ensure the delivery of high-quality AI solutions.
  • Drive continuous process improvement initiatives to optimize program management processes, enhance team productivity, and increase operational efficiency.

You may be a good fit if you have:

  • Bilingual in English and Korean for seamless communication and cross-cultural collaboration.
  • Bachelor's or advanced degree in Computer Science, Engineering, or related technical field.
  • 5+ years of experience in technical program management in AI, machine learning, or related fields.
  • Strong understanding of SDLC methodologies, agile methodologies, and project management best practices.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
  • Demonstrated ability to lead cross-functional teams, prioritize tasks, and manage multiple projects in a fast-paced startup environment.
  • Proficiency in project management tools such as JIRA, Asana, or Trello, and familiarity with project management methodologies such as Scrum or Kanban.
  • Familiarity with AI technologies, including machine learning, deep learning, NLP, and computer vision, is a plus.
  • Strong analytical and problem-solving skills, with attention to detail and the ability to navigate complex technical challenges.

Even If there are a few checkboxes that aren't ticked through your prior experience, we still encourage you to apply If you are a 0-to-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at Twelve Labs.

We welcome applicants from all walks of life and are committed to equal opportunity employment. We cherish and celebrate diversity not just because it is the right thing to do, but because it makes our company much stronger.

Benefits and Perks

An open and inclusive culture and work environment.

Work closely with a collaborative, mission-driven team on cutting-edge AI technology.

Full health, dental, and vision benefits

Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.

Remote-flexible, offices in San Francisco and Seoul and coworking stipend

VISA support (such as H1B and OPT transfer for US employees)


  • Founding Engineer

    4 weeks ago


    San Francisco, California, United States Duckie Full time

    About DuckieDuckie is an AI technical support engineer that handles tickets autonomously. Duckie sits between customer support and internal engineering, independently handling technical questions, issues, and requests before they reach engineers. Our goal is to become the only solution a company needs for technical support. We are building a founding team...

  • Founding Engineer

    2 weeks ago


    San Francisco, California, United States Duckie Full time

    About DuckieDuckie is an AI technical support engineer that handles tickets autonomously. Duckie sits between customer support and internal engineering, independently handling technical questions, issues, and requests before they reach engineers. Our goal is to become the only solution a company needs for technical support. We are building a founding team...

  • Founding Engineer

    1 month ago


    San Francisco, California, United States DianaHR Full time

    DianaHR is seeking an experienced, full stack engineer to join as a member of our founding engineering team.ABOUT YOUIn this role, we are seeking someone who:Has experience working across the software stack from JavaScript frontends to backends and databasesCan work independently or in small teams to quickly deliver technical solutions by leaning on past...


  • San Francisco, California, United States Motion Recruitment Full time

    Our client, the leader in the SaaS Identity space has an outstanding BT Technical Program Manager opportunity to join their dynamic team. This is a fully remote contract role.The TPM role is inherently cross-functional, requiring demonstrated ability to remove ambiguity, manage dependencies, communicate up and down the organization, and dive deep into...


  • San Francisco, California, United States Stripe Full time

    About StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead....


  • San Francisco, California, United States Block Full time

    Company DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...

  • Founding Engineer

    2 days ago


    San Francisco, California, United States Luca Full time

    About The RoleGlobal retail represents $30 trillion USD in revenue, but the revenue tools available to manage retail revenue decisions are antiquated. Operators in retail organizations make ad hoc pricing decisions in spreadsheets, without sufficient measurement or accountability.At Luca, we are on a mission to bring world class price optimization solutions...

  • Founding Engineer

    2 days ago


    San Francisco, California, United States RetailReady Full time

    Hello Future Founding Engineer,We are RetailReady (YC W24) - an AI-powered supply chain compliance engine. We just secured $3M in seed funding to build world-class software that will disrupt an antiquated industry & we want you on board.What we're doing here matters. We're tackling everyday challenges for real people in the supply chain – that's the heart...

  • Founding Engineer

    3 weeks ago


    San Francisco, California, United States Meticulate Full time

    Meticulate is an AI engine that automates business research & analysis. We build extensive LLM pipelines that automate a huge chunk of the work that millions of investors, consultants, and business decision-makers do day-to-day. We're a seed-stage startup coming out of Y Combinator backed by leading AI investors including Link Ventures, Cervin Ventures, and...


  • San Francisco, California, United States Stripe Full time

    Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of...


  • San Francisco, California, United States Plaid Full time

    At Plaid, our mission is to empower innovators by delivering access to the financial system. Since 2012 we've helped tens of millions of consumers live a better financial life and over a thousand customers build a new financial future. Our customers range from startups like Stripe, Coinbase and Square to Fortune 500 enterprises like American Express and...


  • San Francisco, California, United States Cash App Full time

    Job DescriptionTechnical Program Management in Cash EngineeringCash App's Technical Program Management (TPM) function is relatively new, having been established in 2022. Consisting of 7 experienced team members, it is a small but very high impact team - driving our most complex, broad and strategically important programs. The programs are diverse; ranging...


  • San Francisco, California, United States Woven Full time

    About WovenConsumer Travel is Ripe for DisruptionToday's travelers are seeking personalized, immersive, and authentic experiences that reflect their unique tastes and interests. They want to be inspired, to feel the thrill of discovery, and to seamlessly benefit from technology throughout their journeys. Yet, the current travel landscape is a maze of...


  • San Francisco, California, United States Everyday Agents Full time

    About WovenConsumer Travel is Ripe for DisruptionToday's travelers are seeking personalized, immersive, and authentic experiences that reflect their unique tastes and interests. They want to be inspired, to feel the thrill of discovery, and to seamlessly benefit from technology throughout their journeys. Yet, the current travel landscape is a maze of...


  • San Francisco, California, United States Everyday Agents Full time

    About WovenConsumer Travel is Ripe for DisruptionToday's travelers are seeking personalized, immersive, and authentic experiences that reflect their unique tastes and interests. They want to be inspired, to feel the thrill of discovery, and to seamlessly benefit from technology throughout their journeys. Yet, the current travel landscape is a maze of...


  • San Francisco, California, United States Shadeform Full time

    Shadeform is a cloud GPU marketplace that provides a unified platform and API to access cloud GPUs across 15+ cloud providers. We're hiring a founding engineer to further accelerate our growth and move faster towards our goal of making GPU infrastructure widely accessible.We closed a seed round in September '23 and are well capitalized. We run very lean and...


  • San Francisco, California, United States Lago Full time

    Lago is the open-source platform that helps engineers build better monetization systems. We enable software teams to build customizable and scalable usage metering, subscription management, billing, invoicing, and payment systems.Lago is the leader of our category on Github (5k+ stars), won « Product of the month » on ProductHunt, and is used by leading...


  • San Francisco, California, United States Seam Full time

    About SeamSeam builds an API for controlling IoT devices, such as door locks, thermostats, sensors, cameras, and more. Software developers and businesses then use Seam's API to connect devices with their applications and orchestrate their use. This lets them unlock doors for Airbnb guests or FedEx drivers, set thermostat temperatures to save energy and...


  • San Francisco, California, United States Bond Full time

    Founded in 2019, Bond's mission is to accelerate the pace of financial innovation and access to capital. Bond is now part of Fortune 500 financial technology company FIS (NYSE:FIS). It's challenging for most businesses to build and offer engaging financial services products to their customers. Whether that's launching a new credit or debit card, a savings...


  • San Francisco, California, United States Intelligent Technical Solutions Full time

    Job DescriptionAs a Client Account Manager at Intelligent Technical Solutions, you are expected to have the ability to understand technological solutions for clients while understanding the relationship skills necessary to communicate effectively to a various number of clients.Job ResponsibilitiesGrow existing accounts within the assigned territory.Providing...