Inside Sales Representative

1 month ago


Grand Rapids, Michigan, United States Steeltech LLC Full time

OBJECTIVE:

We are looking for a motivated Inside Sales person to assist our outside sales team. Ultimately, an outstanding Inside Sales person should have excellent communication and negotiation skills, be an analytical thinker, and demonstrate a good working knowledge of purchasing strategies.

Responsibilities

This is a very interactive role working with new customers and current customers

As an inside sales representative, this talented individual will play a crucial role in establishing relationships and marketing our company's brand in a way that is positive, honest and professional

This individual will make outbound calls to potential customers and follow up on leads, answer potential customers' questions and send additional information as requested

They will be assisting with generating quotes as well as enhancing the company's relationships with our customers

Locate customers that need our service by cold calling, emailing and following up on potential leads

Responsible for product knowledge to be able to communicate comfortably with our customers to determine their appropriate needs and requirements

Listen attentively to consumer questions and provide answers that are knowledgeable and insightful to encourage product sales

Facilitate the entire sales process from the initiation of the original call through finalization of account set-up for each customer you speak with, including providing pricing and lead times

Assist outsides sales team as needed

Other duties as assigned

Qualifications

Understanding and ability to form relationships with proper personnel and decision makers to attain sales

Understand and read technical drawings to discuss with the customer and convey the requirements to the shop

Does not need to be an Engineer

Excellent interpersonal and communication, verbal and written skills

Very driven to meet personal and company goals and expectations

Must be able to work independently

3 years

Customer service (Required)

Benefits

Health insurance

Paid time off



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