SVP, Global Claims Consultant

3 weeks ago


New York, New York, United States Guy Carpenter Full time

Guy Carpenter's Client Support Service team proficiently navigates the complexities of reinsurance coverage reporting, accounting and settlement in every specialty and every market in the world. Over 700 professionals prepare everything, from slip preparation to technical processing of premiums and claims, and collection and settlement of fiduciary balances.

We are currently seeking an SVP, Global Claims Consultant to join our team in the New York office.

What to expect:

  • You will be a key subject matter expert
  • You will utilize your extensive industry and claims expertise and reinsurance knowledge, to offer strategic guidance and risk mitigation solutions to deliver exceptional service to our clients.

We will count on you for:

  • Strategic Leadership: Develop and implement strategic initiatives to enhance the effectiveness and efficiency of our global claims consulting practice.
  • Client Engagement: Serve as a trusted advisor to clients, providing expert guidance on complex claims issues, reinsurance structures, and risk management strategies.
  • Team Culture: Foster a culture of collaboration, excellence, and continuous learning.
  • Risk Assessment: Conduct thorough analysis of claims data, trends, and exposures to identify potential risks and opportunities for improvement.
  • Stakeholder Collaboration: Collaborate closely with internal and external stakeholders, including brokers underwriters, actuaries, and legal counsel, to ensure alignment and seamless delivery of services to clients.
  • Industry Advocacy: Stay abreast of industry developments, emerging trends, and regulatory changes impacting claims management and reinsurance, and represent the company in industry forums and events.
  • Client Relationship Management: Cultivate and maintain strong relationships with key clients, understanding their unique needs and challenges, and proactively identifying opportunities to add value.

What's in it for you?

  • A company with a strong Brand and strong results to match.
  • Employee Resource Groups that provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
  • Social Impact volunteering opportunities available for all colleagues through a network of colleague and business partnerships.
  • Competitive pay (salary and bonus potential), Full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution.
  • After six months, eligible for up to $10k tuition reimbursement per year and participation in our Employee Stock Purchase Plan.

What you need to have:

  • Bachelor's degree in Insurance, Risk Management, Business Administration, or a related field
  • 15+ years of experience in claims management within the insurance or reinsurance industry, with a focus on complex commercial lines and global operations.
  • Proven track record of leadership and success in managing claims and delivering high-quality client service.
  • Deep understanding of insurance and reinsurance principles, practices, and regulations.
  • Strong analytical and problem-solving skills, with the ability to translate data insights into actionable recommendations.
  • Excellent communication and presentation skills, with the ability to effectively engage and influence stakeholders at all levels.

What makes you stand out:

  • An advanced degree
  • Professional certifications such as CPCU, ARe, or ARM

Guy Carpenter

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 85,000 colleagues advise clients in over 130 countries. With annualized revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit and follow Guy Carpenter on LinkedIn and Twitter @GuyCarpenter

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one "anchor day" per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

#LI-KS1 #reinsurance #claims

The applicable base salary range for this role is $131,000 to $248,900.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.



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