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Client Integration Specialist

3 months ago

New York, New York, United States HSBC Full time

Job description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Prime Brokerage Client Integration Managers project manages the end-to-end onboarding of hedge fund and institutional clients (including Equity, Fixed Income & FX Prime Brokerage). Working closely alongside the Platform Solutions Origination Sales teams and Product Sales, the Integration specialist will engage with clients to gather all their commercial, trading, technical and operational requirements once a new mandate has been won; also will handle multiple cases simultaneously, working with numerous HSBC teams including but not limited to; Legal, IT, Operations, Trading, Margin, Risk and various Global Markets execution teams to on-board the client in an efficient and timely manner. The role will require building and maintaining relationships with external clients at all levels including but not limited to CEOs, CIOs, Founders, COOs, CROs, PMs and Head of Operations.

As our Client Integration Specialist you will:

Provide regular updates and manage client expectations throughout the on-boarding process, you will work with the client towards an agreed go-live deadlineIs expected to contribute to the profitability and growth of the Prime Brokerage client base by delivering an excellent client experience and cross selling the firm's products during the on-boarding processContribute to the development of HSBC's product and platform by delivering enhancements to meet client requirements & generate revenueYou will need a robust and detailed knowledge of Prime, and will need to develop knowledge of HSBC's product offering understanding HSBC capabilities especially around execution and associated hedge fund servicesDeliver 'added value' service to clients utilizing industry knowledge to be able to act as trusted advisorBe an ambassador for HSBC and the Platforms business, promoting both at every opportunity and trying to win new business as well as maintaining our reputationThe jobholder is responsible for managing and mitigating operational and conduct risks in their day to day operations. In executing these responsibilities, the Group has adopted risk management and internal control structures referred to as the 'Three Lines of Defense'. The job holder should understand their position within Three Lines of Defense and operate within operational risk policy, escalating in a timely manner where they are unsureAdhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators For this role, HSBC targets a pay range between $175,000.00 and $200,000.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee's overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a "bonus"). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You ́ll likely have the following qualifications to succeed in this role: This is a front office certified role. The candidate will ideally already hold the necessary qualifications, and if not, would be expected to pass the relevant exams within the allotted timeframesThe ideal candidate will have current Prime Brokerage experience, preferably within a front office Client Integration/Transition role, and an understanding of the hedge fund landscapeCandidates are expected to be highly organized with excellent communication skills, demonstrate an ability to work independently to deadlines and prioritize effectively in a fast moving environmentRole requires a detail oriented, process driven approach and ability to co-ordinate and effectively manage multiple projects simultaneouslySeries 7 and 63 licenses In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You'll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.