Business Systems Integration Specialist
6 days ago
At AVA Consulting, we are seeking a highly skilled Business Systems Integration Specialist to join our team. As a key member of our IT department, you will be responsible for planning, coordinating, and supervising the integration of franchise data and systems into our organizational information systems and structures.
Key Responsibilities:- Plan and execute the integration of new applications into our existing network infrastructure, systems, and software.
- Participate in capacity planning and develop long-term strategic goals for systems and software in conjunction with end-users and department managers.
- Ensure that new software integrations meet functional requirements, system compliance, data privacy, data warehousing, and other specifications.
- Review, analyze, and report on the effectiveness and efficiency of existing systems and develop testing strategies for improvement.
- Research and recommend client/server hardware, software, and protocols, as well as integration products and services.
- Evaluate, install, configure, and deploy new applications, systems software, products, and/or enhancements to existing network infrastructure and applications.
- Analyze documentation and technical specifications of new applications to determine their intended functionality.
- Field incoming problem tickets and help desk calls from end-users to resolve application and software issues.
- Enhance or improve business processes via integration, or minimize the impact of integration on those processes.
- Interpret data, analyze results using statistical techniques, and provide ongoing reports.
- Gauge the effectiveness and efficiency of existing systems and develop strategies for improvement.
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
- Communicate application problems and issues to key stakeholders, including management and end-users.
- Monitor, test, and tune system performance, and preserve and provide system log files as needed.
- Bachelor's degree or equivalent experience.
- Hands-on hardware and software troubleshooting experience.
- Good technical knowledge of current network hardware and standards.
- Familiarity with TCP/IP protocols, firewall management, and database administration.
- Working technical experience with relational database servers.
- Strong knowledge of system testing and software quality assurance best practices and methodologies.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Adept at queries, report writing, and presenting findings.
- Knowledge of best practices and IT operations.
- Optical experience.
- Franchise experience.
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