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training and performace improvement specialist

4 months ago

Norfolk, Virginia, United States Commander, Navy Installations Full time
Consults and coordinates with management to aid in the planning and presentation of required instruction including:

Provides assistance and guidance to employees and management in the documentation of instructional records.
Reinforces learning through communications with employees and supervisors ensuring objectives are met and understood throughout the instructional process.
Ensures instructional courses offered are aligned with program objectives and organizational business results.
Ensures employee development policies and procedures are adhered to.

Regularly conducts classroom based training, virtual instructor led training (VILT), and webinars.

Develops and maintains an aggressive annual training schedule in coordination with regional and installation FFR leaders and facilitators that is:

Professionally delivered and upholds the integrity of FFR Training content and standards
Scheduled in advance and advertised for maximized participation.

Provided outstanding logistical support including classroom set-up, AV support, record keeping, ordering materials, inventory controls and administration.


The incumbent maintains a network of Certified Learning Professionals (facilitators and coordinators) for core FFR learning events, including: Star Service, Genuine Leadership, and Sales Effectiveness; coordinates facilitator certification classes when necessary and provides constructive feedback as well as positive reinforcement to facilitators based on customer feedback.

Compiles, assembles and analyzes data related to process and performance improvement programs. Aids supervisors in identifying general, technical and leadership competencies. Assists in the determination of workforce development needs for all levels of region employees.

Assists employees on the availability and applicability of courses for professional growth. Recommends long-range objectives in terms of organizational structure, programs and milestones.

Reviews overall program to determine adequacy and conformance with established regulations, policies and procedures. Documents findings, makes recommendations on improvements to correct deficiencies and furnishes assistance as required. Ensures corrective actions are taken.

Develops, coordinates and submits for approval and dissemination, policies and procedures for performance improvement and workforce development support and monitors implementation.

Develops and executes budget for performance improvement initiatives.


Writes a variety of informational documents; creates presentation slides, manages electronic data spreadsheets suitable for disseminating information to the region.


Performs general office functions including but not limited to filing, answering email, answering phones, copying, scanning, handling/sorting mail, requesting supplies, etc.

May perform other administrative duties as assigned as well as management duties on a temporary basis as needed.