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Store Manager

4 months ago

Atlanta, Georgia, United States teamworkonline Full time
LEGENDS

Founded in 2008, Legends' operating divisions worldwide include – Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Legends IQ, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit and follow us on Twitter and Instagram @TheLegendsWay.

THE ROLE

Manage, direct and coordinate staff and activities of staff and merchandise in the College Football Hall of Fame.

ESSENTIAL FUNCTIONS
  • College Football Hall of Fame manager to be the point of contact for all stakeholders in the facility which includes and is not limited to, College Football Hall of Fame and LGM corporate office.
  • Oversee proper care of all College Football Hall of Fame equipment, which includes and is not limited to retail & interactive kiosks and displays. All equipment must be maintained and cleaned daily.
  • Manage staffing for College Football Hall of Fame Store.
  • Maintain general cleanliness of the College Football Hall of Fame retail area.
  • Assure the College Football Hall of Fame is "open for business" during all hours as established by the CFHOF/LGM.
  • Assist in overseeing all College Football Hall of Fame general security measures during and after business hours.
  • Oversee proper display of all merchandise in the retail store.
  • Manage inventory control policies/procedures and perform a physical inventory of the College Football Hall of Fame on a bi-annual basis (or as requested by LGM).
  • Be accountable for all product shrinkage (lost, damage, stolen) for the College Football Hall of Fame.
  • Manage support staff in a manner that adds to the overall experience of the guest while also maximizing sales within the retail store.
  • Manage LGM's policies and procedures associated with the support staff, while ensuring the Total Customer Experience of the College Football Hall of Fame is enforced & maintained.
  • Assist in the distribution of company provided uniforms/apparel. Supervise support staff to assure they are wearing this uniforms/apparel during hours of operation.
  • Assist with overseeing the capture of all sales records (POS) on all merchandise sold out of the College Football Hall of Fame.
  • Assist with overseeing the collection of all cash/credit card receipts for all sales from the College Football Hall of Fame.
  • Attend all meetings as required by both the College Football Hall of Fame & LGM, which may include BEO meetings, monthly CFHOF staff meetings, weekly manager meetings, etc.
  • Other duties may be assigned.
QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Bachelor's degree (B. A.) or equivalent from four-year College.
  • Retail sales and cash management experience needed.
  • Inventory management and/or merchandising experience needed.
  • Personnel management experience needed.
  • Proficient and highest level of knowledge on LGM's systems, policies & procedures.
  • This position requires that the person be highly organized, self-motivated individual who can work independently.
  • Must have strong leadership skills, with excellent oral and written communication skills.
  • Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
  • Ability to defuse escalated situations while remaining poised under pressure.
  • Must possess strong problem solving and communication skills and have good judgment.
  • Must have strong PC skills with a working knowledge of Microsoft Office, including Outlook, Word, and Excel.
  • Must be able to communicate in person to supervisors & co-workers.
  • Proficient on LGM's systems, policies and procedures
  • General safety
  • TCE Training

Supervisory Responsibilities

Supervises all support staff of the College Football Hall of Fame retail store and is responsible for the overall direction, coordination, and evaluation of this staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On-Site

  • Regularly required to sit, stand, walk about the facility.
  • Some physical exertion required in moving merchandise, cleaning.
  • Must use hands and arms in handling College Football Hall of Fame equipment.
  • Works in an indoor environment that is climate controlled.
  • Must be able to work evenings, weekends and some holidays, as deemed necessary.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands and fingers, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.