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Store Manager

2 months ago

Atlanta, Georgia, United States SSRG Cake, LLC - 07 Full time
Job Summary

We are seeking a highly skilled and experienced Retail Operations Manager to join our team at SSRG Cake, LLC - 07. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Team Leadership
    • Recruit, train, and develop a high-performing team of retail staff.
    • Provide coaching and feedback to ensure staff are meeting performance expectations.
  • Store Operations
    • Oversee the management of store inventory, including ordering and receiving stock.
    • Ensure accurate and timely time card management for all staff.
    • Maintain a clean and organized store environment, adhering to company standards.
  • Customer Service
    • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
    • Respond to customer complaints and concerns in a professional and timely manner.
  • Sales and Growth
    • Develop and implement strategies to drive sales growth and increase customer transactions.
    • Monitor and analyze sales data to identify trends and areas for improvement.
  • Compliance and Risk Management
    • Ensure compliance with all company policies and procedures, as well as relevant laws and regulations.
    • Identify and mitigate potential risks to the business, including inventory management and customer safety.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in retail management, preferably in a bakery or cake shop environment.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.