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Senior Principal Infrastructure Analyst
4 months ago
Overview
Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site's Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today. In this environment, the best ideas need to be voiced and every opinion matters. As such, MSTS places great value on Diversity, Equity, and Inclusion and is committed to a diverse and equitable workforce, with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, and perspectives.
MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more. MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc. Responsibilities The Senior Principal Infrastructure Analyst will provide direct support to the Santa Barbara, CA, Special Technologies Lab (STL) Information System Security Manager (ISSM). Key Responsibilities Devises solutions to the most technical problems and serves as an advisor to other technical personnel and management on critical hardware issues. Reviews and recommends automation products for Mission Support and Test Services LLC (MSTS) use. Participates in the design and development of MSTS's Technical Standards. Reviews requests for acquisitions of network-related equipment and software and requests for network cable installation. Directs installation of network hardware, software and wiring for customer workstations and all network components. Directs analysis and resolution of network hardware, software and wiring problems. Directs network server administration and formulation of policy and procedures. Directs network design including developing proposals for implementation of network components with budgets and schedules. Sets guidelines and service levels for network performance and capacity and reviews and directs monitoring activities. Reviews and prepares procedures, documentation and activity reports. Prepares budgets and schedules and monitors expenditures and progress. May ensure appropriate training, tools, hardware, and software are available. May participate in management meetings to help define goals and strategies and to solve problems. May establish working relationships with client and vendor organizations. May represent the company when in contact with client, outside businesses, and governmental and military agencies. Qualifications Bachelor's degree in a computer related field or equivalent training and experience with at least 12 years of related experience. Takes ownership of technical problems and sees them through to resolution, using an advanced knowledge level of established standards, practices and procedures. Full knowledge of technical principles, theories, standards, practices and procedures. Provide tier three IT support for Linux, Windows, and Network systems, including the maintenance of systems: including but not limited to Rack mount servers, switches and Server blades and Chassis. Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements. Assume ownership of complete lifecycle of infrastructure systems including but not restricted to input to assessment of design, builds, post installation support, and deployments. Provide tier three support to Technical Support Representatives as assigned. Learn and comply with validation requirements, standard-operating procedures (SOP), and change control maintenance for product life cycle. Document adjustments made to hardware and software as well as provide documentation for new systems as needed. Provide tier three support to Data Center environments including site recoverability of the primary data center. Maintain system performance. Perform within change control and ticketing system environment. Participation in after-hours support pool. Requirements include evening and weekend availability. Knowledge equivalent to an MCSE, VCDX, CCIE with 12 years' experience working on server hardware, software, networking, virtualization, SAN, and related technologies. Microsoft Certification preferred. Minimum of 5 years demonstrated experience in VMware vSphere or other Virtualization technologies. Disaster Recovery and Backup technologies. Candidate will demonstrate complete knowledge of each. The candidate should demonstrate a successful project management capability. Knowledge with Microsoft Products, Networking, EMC storage, SQL databases, and Oracle is a plus. Excellent oral and written communication skills. Candidate must be a team player with good customer service skills and the ability to work flexible hours if required. Ensure to exhibit strong end-to-end troubleshooting skills for system, network or application. Responsible for strategic vision and purpose of IT systems according to the organizations goals, objectives, and needs. The primary work location will be at the Special Technologies Laboratory at Santa Barbara, CA. Flexible work schedule can be negotiated with the manager; employees can work 5/8s, 9/80 or 4/10 work-weeks. Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing. Must possess a valid driver's license. MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of th.