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Experienced Automotive Service Manager
2 months ago
Benefits:
Employee discounts
Health insurance
Opportunity for advancement
Company parties
Wellness resources
Ice Cold Air Discount Auto Repair is a FL Based Automotive Repair Franchise with 16 locations througout Hillsborough, Pinellas, Pacso, Hernando and Citrus Counties. We specialize in Automotive AC Repairs while performing all repairs on All Makes and Models of Automobiles. All locations are independently owned and operated.
Our work environment includes:
Advancement opportunities
Great Pay
Hands On Training
Paid Holiday
Paid Vacation
Franchise Ownership
An Automotive Service Manager manages the Repair Shop and handles customer service interactions, reports, and repairs. The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers. Service Managers are a pivotal role in the Ice Cold Air Discount Auto Repair company. They are expected to increase gross shop sales and profits.
Responsibilities:
Ensure that all customer needs and concerns are addressed in a timely and professional manner
Develop and implement sales strategies to increase revenue and profitability
Manage and train a team of service technicians and support staff
Monitor and maintain inventory levels of parts and supplies
Implement and enforce safety procedures and protocols
Perform quality control inspections of repairs and maintenance services
Maintain accurate records and reports on service center operations
Ensure compliance with all company policies and procedures
Are you a tech savvy self starter looking for a great opportunity? Join a growing Automotive Repair Company that values their relationships. If you have excellent communication skills, love building relationships and thrive at building a business the old fashioned way, by doing good business and building value we are looking for you.
Experience in sales is a crucial requirement for this job. Your ability to effectively communicate and negotiate with clients will be a key factor in achieving success in this role. We are looking for someone who has a proven track record of exceeding sales targets and delivering outstanding customer service. If you have what it takes to drive sales and build strong relationships with customers, we encourage you to apply.
Must be able to manage people and processes. Must be emotionally mature and able to diffuse tense situations. Must have a positive disposition and love taking care of people. We are looking for someone who takes pride in their job and is looking to be a part of a winning team.
Pay is Base + Commissions tied to enhanced customer engagement trackable by car count, average repair order and customer satisfaction.
Initial Schedule is 6 days a week Monday - Friday 7:30 am- 5:30 pm Saturday 7:30 am - 2:30 pm
This position is great for Service Managers with:
Experience in Independent Repair shops
Strong background in automotive service and repairs
Computer literacy is required
Proven Track Record in Sales
Service Writing Experience
People Management Experience
Requirements: - High school diploma or equivalent; technical degree or certification preferred - Minimum of 5 years of experience in automotive service and repairs - Proven track record in sales and people management - Strong leadership and communication skills - Knowledge of automotive technology, tools, and equipment - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in Microsoft Office and other computer programs - Valid driver's license and clean driving record
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
Employee discount
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Tuition reimbursement
Day range:
Every weekend
Monday to Friday
Shift:
10 hour shift
Day shift
No nights
Ability to Relocate:
Tampa, FL: Relocate before starting work (Required)
