Information Management and Training Consultant

1 month ago

Columbus, Ohio, United States Turner & Townsend Full time

Company Description

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. Working from 133 offices in 49 countries, we make the difference to projects across the real estate ), infrastructure ) and natural resources ) sectors worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

Job Description

Turner and Townsend are currently seeking an enthusiastic, self-motivated individual with a background in construction to join our Information Management and Training team .

This is a dynamic role where you'll collaborate closely with site teams to enhance and deliver onboarding programs for general contractors. Your construction expertise will be invaluable in adapting training content to resonate with our target audience.

Job Objectives:

  • Training Needs Analysis: Conduct comprehensive assessments of current training practices to identify gaps, improvement areas, and prioritize training needs specific to project controls programs.
  • Curriculum Development & Delivery: Design and implement engaging, hands-on training programs and curriculum that incorporate industry best practices and relevant technical skills. Tailor onboarding materials for general contractors to maximize their integration and effectiveness.
  • Onboarding Expertise: Assist in refining onboarding processes for new site delivery personnel and general contractors, ensuring they are quickly integrated and equipped with the knowledge and tools needed to be successful in their roles.
  • Performance Improvement: Develop and execute training strategies that directly address identified skill gaps and enhance overall construction project performance.
  • Training Resources & Documentation: Create and maintain clear, up-to-date training materials (eg, manuals, presentations, job aids), ensuring easy access for both trainers and trainees. Leverage learning management systems where appropriate.
  • Stakeholder Collaboration: Partner with project managers, site supervisors, and subject matter experts to align training content with project goals and continuously gather feedback to improve training effectiveness.
  • Continuous Improvement: Utilize Lean Six Sigma methodologies to identify and implement process improvements that streamline training, enhance knowledge retention, and maximize return on investment.
  • Reporting & Metrics: Establish and track key performance indicators (KPIs) related to training effectiveness, employee competency, and project outcomes. Develop regular reports to communicate training progress and impact to stakeholders.

Qualifications

  • Construction Background: Essential for understanding the needs of general contractors and tailoring training content accordingly.
  • Self-Starter: Ability to take initiative, work independently, and proactively identify
  • solutions.
  • Innovative Thinking: Openness to new ideas and approaches to improve training
  • effectiveness.
  • Travel: Willingness and ability to travel across the U.S. to deliver training and support onboarding efforts.
  • Presentation Skills: Confidence and clarity in presenting information to diverse
  • audiences.
  • Dashboard Skills: Experience with data visualization and reporting (a plus).

Additional Skills:

  • Excellent communication (written and verbal), presentation, interpersonal, and
  • organizational skills.
  • Proficiency in Good suite.
  • Strong scheduling and coordination abilities, utilizing tools like Google Calendar
  • to manage multiple stakeholders.
  • Detail-oriented with a focus on thorough note-taking and action item planning.

Education:

  • Bachelor's degree in Construction Management or related field. (Relevant construction experience may be considered in lieu of a degree)
  • Experience: 3-5 years of demonstrated experience in the construction industry, with a focus on training, onboarding, or field supervision.
  • Knowledge: Strong understanding of construction techniques, materials, safety regulations (OSHA), and project management principles.

Additional Information

  • On-site presence is requirements may change depending on our client's needs.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at

Turner & Townsend does not accept any speculative or unsolicited CV's that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV's will be treated as a direct application.

All your information will be kept confidential according to EEO guidelines.

MC1

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

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