![Marriott International](https://contents.bebee.com/companies/us/marriott-international/avatar-e8aH9.png)
Lobby Ambassador- ICE
4 weeks ago
$18.00/hour, Open Availability Required, Seasonal position starting in October
Job Number
Job Category Rooms & Guest Services Operations
Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.).
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
Respond to special requests from guests with unique needs and follow up to ensure satisfaction.Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities.
Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.PREFERRED QUALIFICATIONS
Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
At least 1 year of related work experience.
Supervisory Experience:
No supervisory experience.
License or Certification:
None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way.
The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests.
At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE.
In joining Gaylord, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Part-Time - Ice Hockey Coach - Ford Ice Centers
3 months ago
Nashville, Tennessee, United States teamworkonline Full timeJob Title: Part-Time Ice Hockey CoachDepartment: Ford Ice Center Job Reports To: Hockey Operations CoordinatorStatus: Non-Exempt Job Description: Ford Ice Center is seeking eager, hard-working USA Hockey certified ice hockey coaches to assist the hockey coordinator in the execution of daily hockey operations. This position will be responsible to coordinate...
-
Seasonal Customer Support Representative
1 week ago
Nashville, Tennessee, United States Johnston & Murphy Full timeSeasonal Customer Support RepresentativeJob Category: JM IC SUPPORT ADMIN Requisition Number: PTNOB001383Position OverviewThe Seasonal Customer Support Representative plays a vital role in addressing the needs of Johnston & Murphy clientele and retail outlets through exceptional product expertise and adherence to internal protocols.Key ResponsibilitiesManage...
-
Service Excellence Specialist
2 days ago
Nashville, Tennessee, United States Johnston & Murphy Full timeCustomer Care Advisor - Johnston & MurphyJob Category: JM IC SUPPORT ADMIN Requisition Number: CUSTO01233Job OverviewAs a Customer Care Advisor, your primary responsibility will be to deliver prompt and effective assistance to Johnston & Murphy/Trask clientele, as well as to our retail outlets. The ideal candidate will possess outstanding verbal and written...
-
Client Support Representative
3 days ago
Nashville, Tennessee, United States Johnston & Murphy Full timeCustomer Service Specialist - Johnston & MurphyJob Category: JM IC SUPPORT ADMINRequisition Number: CUSTO01233Job OverviewAs a Customer Service Specialist, your primary role will be to deliver prompt and effective assistance to customers of Johnston & Murphy and its retail locations. The ideal candidate will possess outstanding verbal and written...
-
Client Relations Specialist
7 days ago
Nashville, Tennessee, United States Corporate Flight Management Full timeJob OverviewLocationCorporate Flight Management - Nashville, TNEmployment TypeFull TimeEducation RequirementHigh School DiplomaCompensation$21.50 per hourTravel RequirementsMinimalWork ScheduleFlexibleCategoryCustomer ServicePosition SummaryCorporate Flight Management is a well-established provider of aviation services, committed to excellence and customer...
-
Service Excellence Specialist
1 week ago
Nashville, Tennessee, United States Johnston & Murphy Full timeCustomer Service Specialist (Part-Time)Job Category: JM IC SUPPORT ADMINRequisition Number: CUSTO01229Position OverviewAs a Part-Time Customer Service Specialist, you will play a vital role in addressing the needs of Johnston & Murphy customers and supporting retail operations through exceptional product knowledge and adherence to internal processes. The...
-
Client Support Specialist
7 days ago
Nashville, Tennessee, United States Corporate Flight Management Full timeJob OverviewLocationCorporate Flight ManagementEmployment TypeFull TimeEducation RequirementHigh School DiplomaCompensation$21.50 per hourTravel RequirementsMinimalWork ScheduleFlexibleJob CategoryCustomer ServicePosition SummaryCorporate Flight Management is a well-established provider of aviation services, committed to delivering excellence in all aspects...
-
Ambassador
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Ambassadors have the opportunity to earn an average of $19.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Ambassador
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Ambassadors have the opportunity to earn an average of $19.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Ambassador
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Ambassadors have the opportunity to earn an average of $19.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Ambassador
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Ambassadors have the opportunity to earn an average of $19.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Ambassador
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Ambassadors have the opportunity to earn an average of $19.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Ambassador
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Ambassadors have the opportunity to earn an average of $19.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Jeni's Splendid Ice Creams
1 month ago
Nashville, United States Seasoned Full timeJenis Splendid Ice Creams is searching for Ambassadors to join our __________ team. At Jenis, were devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground upwhere people come together to share joy and...
-
Team Leader
3 months ago
Nashville, United States JENI'S SPLENDID ICE CREAMS Full time"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!* *This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team Lead, or Service Assistant are less...
-
Team Leader
2 months ago
Nashville, United States JENI'S SPLENDID ICE CREAMS Full time"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!* *This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team Lead, or Service Assistant are less...
-
Team Leader
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Team Leader
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Team Leaders have the opportunity to earn an average of $20.30 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador, Team...
-
Service Assistant
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Service Assistants have the opportunity to earn an average of $20.80 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.In Tennessee, if the average hourly earnings of an Ambassador,...
-
Service Assistant
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Service Assistants have the opportunity to earn an average of $20.80 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.In Tennessee, if the average hourly earnings of an Ambassador,...
-
Service Assistant
3 months ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Service Assistants have the opportunity to earn an average of $20.80 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador,...
-
Service Assistant
19 hours ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Service Assistants have the opportunity to earn an average of $20.80 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary.In Tennessee, if the average hourly earnings of an Ambassador,...
-
Service Assistant
19 hours ago
Nashville, United States Jenis Splendid Ice Creams LLC. Full timeJob DescriptionJob Description"In Tennessee, our Team Jeni's Service Assistants have the opportunity to earn an average of $20.80 per hour!**This is an estimate of hourly earnings. It is based on the 2024 base pay rate, plus 2023's hourly tip average. 2024 actual customer tips may vary. In Tennessee, if the average hourly earnings of an Ambassador,...