Current jobs related to Contact Center Support Rep - Irving, Texas - GXO Logistics Supply Chain, Inc.
-
Irving, Texas, United States Innova Solutions Full timeAbout the RoleInnova Solutions is seeking a highly skilled CX Configuration Specialist to join our team. As a key member of our Consulting Services practice, you will work with clients to design and implement enterprise-wide Contact Center solutions on the NICE InContact CXone platform.Key ResponsibilitiesProvide application engineering professional...
-
Irving, Texas, United States Diversant Full timeAbout the RoleWe are seeking a highly skilled CX Configuration Specialist to join our team at Diversant. As a key member of our Consulting Services practice, you will work with clients to manage enterprise-wide Contact Center solutions on the NICE inContact CXone platform.Key ResponsibilitiesProvide application engineering professional services, specifically...
-
Call Center Customer Support Specialist
5 days ago
Irving, Texas, United States BSI Financial Full timeCustomer Service Representative - Call CenterDepartment: Customer CareLocation: Irving, TXOverview: The Customer Service Representative plays a crucial role in delivering exceptional service to both internal and external clients. This position requires a thorough understanding of company protocols and effective communication with colleagues in the Customer...
-
Call Center Customer Support Specialist
6 days ago
Irving, Texas, United States BSI Financial Full timeCustomer Service Representative - Call CenterDepartment: Customer CareLocation: Irving, TXAbout BSI Financial Services: As a Customer Service Representative, you will play a crucial role in delivering exceptional service to both internal and external clients. Your expertise in company protocols and effective communication with colleagues in the Customer Care...
-
Call Center Customer Support Specialist
5 days ago
Irving, Texas, United States BSI Financial Full timeCustomer Service Representative - Call CenterDepartment: Customer CareLocation: Irving, TXOverview: The Customer Service Representative plays a crucial role in delivering exceptional service to both internal and external clients. This position requires a comprehensive understanding of company protocols and effective communication with colleagues in the...
-
Spanish Customer Support Associate
5 days ago
Irving, Texas, United States Wells Fargo Full timePosition: Bilingual Spanish Associate Customer Service RepresentativeAbout the Role:Wells Fargo is seeking a Bilingual Spanish Associate Customer Service Representative within the Customer Service and Business Banking Operations. This role is pivotal in ensuring a seamless customer experience and providing support for various financial products and...
-
Sr Digital Tech Support Engr
1 month ago
Irving, Texas, United States Caterpillar Full timeCareer Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable...
-
Human Resources Support Specialist
1 week ago
Irving, Texas, United States Volt Full timeJob Overview:Important Notice: Please be aware that there is a candidate limit of 5 per supplier for this position. Any candidates that have been rejected or withdrawn will count towards this total. Please be considerate when submitting candidates.Remote Work Opportunities: This position offers remote work options for candidates located in North...
-
Client Support Specialist 1
1 week ago
Irving, Texas, United States Staffing the Universe Full timePosition Overview:Schedule: 10 pm - 6 amThis role involves providing essential support for monitoring and managing alarms received within the Central Monitoring Station (CMS). The individual will be responsible for receiving, processing, and dispatching after-hours service calls. Exceptional customer service is a priority, as the representative will handle...
-
Human Resources Support Specialist
1 week ago
Irving, Texas, United States Volt Full timeJob Overview:Important Notice: A maximum of 5 candidates may be submitted per supplier for this position. Any candidates who have been rejected or withdrawn will count towards this limit. Please be considerate when submitting candidates.Remote Work Locations: Various locations across North America.Essential Qualifications:Customer Service Expertise:...
-
Employee Support Associate
2 days ago
Irving, Texas, United States APR Consulting Full timeAbout the RoleWe are seeking a highly skilled HR Call Center Representative to join our team at APR Consulting, Inc. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Support: Respond to customer inquiries and resolve issues in a timely and...
-
IT Support Specialist
5 days ago
Irving, Texas, United States Kinettix Inc. Full timeJob OverviewPosition Type: Independent ContractorContract Duration: Temporary AssignmentJob Responsibilities:Provide assistance in resolving Windows and Outlook Client issues.Utilize knowledge of email platforms, particularly Office 365 Exchange Online.Demonstrate skills in client connectivity, networking, and security issue resolution.Exhibit strong...
-
Distribution Center Lead
2 days ago
Irving, Texas, United States Horizon Global Full timeJob SummaryThe Warehouse Lead is a critical role within the Horizon Global team, responsible for overseeing the day-to-day operations of the distribution center. This position requires a strong leader who can effectively manage a team of 2 to 10 associates, ensuring seamless execution of warehouse tasks.Key ResponsibilitiesOrganize and prioritize tasks to...
-
Service Center Operations Supervisor
1 week ago
Irving, Texas, United States The McAlear Group Full timeThis role involves supporting the oversight of all operational functions and related expenses of the designated service center, with an emphasis on enhancing production efficiencies and delivering exceptional customer service.The McAlear Group values the Ideal Team Player concept. We embody the model behaviors of Humble (quick to acknowledge the...
-
Expert, Enterprise Support
1 month ago
Irving, Texas, United States TMobile Full timeAt T-Mobile, we invest in YOU Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access...
-
Service Center Operations Supervisor
1 week ago
Irving, Texas, United States The McAlear Group Full timeThis role involves supporting the oversight of all operational functions and related expenses of the designated service center, with an emphasis on enhancing productivity and delivering exceptional customer service.At The McAlear Group, we uphold the principles of the Ideal Team Player. Our team embodies the characteristics of Humble (quick to acknowledge...
-
Customer Support Response Agent
1 week ago
Irving, Texas, United States SiriusXM Full timeKey Responsibilities:About Us:SiriusXM and its associated brands (including Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are at the forefront of a transformative era in audio entertainment. We strive to provide the most engaging subscription and ad-supported audio experiences for our listeners, whether they are in their...
-
Childcare Center Team Leader
1 week ago
Irving, Texas, United States Jobs for Humanity Full timeCompany Overview Jobs for Humanity is partnering with upwardlyglobal to foster an inclusive and equitable employment landscape. We are dedicated to supporting individuals from diverse backgrounds. Company Name: upwardlyglobal Position Overview Childcare Center Team Leader: As a vital member of our childcare community, you will play a crucial role in...
-
Administrative Support Specialist
2 days ago
Irving, Texas, United States Highgate Hotels Corporate Office TX Full timeJob SummaryWe are seeking a highly organized and detail-oriented Corporate HR Coordinator to provide administrative support to the Executive Office and Human Resource Department at Highgate Hotels Corporate Office in TX.Key ResponsibilitiesProvide administrative support to the EVP, SVP of HR, and VP of Talent Management, including calendar management, travel...
-
Client Support Specialist
1 week ago
Irving, Texas, United States Nautilus Hyosung America Full timePosition OverviewAs a Client Support Specialist, you will be the first point of contact for our valued customers. Your role is essential in ensuring a positive experience by:Welcoming Customers: Engage with customers in a friendly manner to understand their needs and concerns.Managing Inquiries: Address customer questions and issues via various communication...
Contact Center Support Rep
2 months ago
At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
Concierge/Sales Rep
As a Skin Care Expert, you will work to provide first-class experience for our clients. We are looking for individuals who are service-oriented and passionate about skincare to answer questions and make product recommendations.
The ideal candidate would look like this:
- Esthetician-- passionate about skin care
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people
Responsibilities
- Answer text e-mails/e-chats
- Project a professional company image on behalf of our clients through text chat interaction
- Provide clients with basic products and/or service information
- Promote client's products
- High-volume adaptability and multitasking
- Must be comfortable with product consultation and suggestive upselling
- Commitment to extensive product knowledge, ability to use product knowledge to provide customer consultation and suggestive upselling for skin care products
- Ability to translate trend looks and techniques into easy-to-follow steps for clients
- Answer inquiries while maintaining and updating the customer database
- Maintain a sense of urgency in responding to the customer needs
- Be creative and go above and beyond when assisting our customers
- Make recommendations to help improve the customer's experience
Qualifications
- Background in Cosmetology, Luxury Retail/Cosmetic, other experience with beauty and skin care, Required
- Licensed Esthetician, Required
- 6 months of Customer Service experience (in person or over the phone), Required
- Ability to make suggestive sales and achieve sales goals
- Regular and punctual attendance, Required
- Ability to professionally communicate on verbal and written platforms
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
