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Director Labor Relations

4 months ago

Phoenix, United States DHL Supply Chain Full time

Director, Labor Strategy


Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you

Job Description


The Director, Labor Strategy devises and executes the labor relations (LR) strategy for operations across all sectors in the assigned US area of responsibility. This position provides support to assigned operational partners in the areas of collective bargaining, contract administration, organizing campaigns, and positive employee relations (ER). The Director, Labor Strategy will negotiate contracts, manage day-to-day contract administration, such as interpretive guidance to management and grievance processing, support the Company's positive employee relations and intervention efforts, investigate employee relations matters, facilitate training, build effective relationships with union representatives, and perform other duties as assigned. This individual is the field-level first point of contact for union representatives regarding all issues related to the collective bargaining agreement and the collective bargaining relationship.


Responsibilities


  • Develop and execute labor strategy and progressive labor solutions for operations within assigned area of responsibility.
  • Execute contract preparation and serve as the Company’s chief labor negotiator for select labor contracts as assigned.
  • Build credibility with and maintain positive morale amongst employees, gain trust of management, act as a business partner for operational leaders, etc.
  • Provide coaching and counseling support to local management on labor relations matters.
  • Assist and support Business Development in generating marketable labor solutions meeting client and company needs.
  • Execute effective training tools and conduct training for employees and managers in the area of positive employee relations and labor relations.
  • Work closely with the Labor Relations leadership, as well as in-house and outside counsel to proactively respond to labor issues, management/labor councils, mediations and arbitrations, etc.
  • Assist in the development and execution of business continuation plans.
  • Manage and track grievances utilizing established grievance processes, evaluate for trends, identify training and development opportunities among management teams, develop plans for reduction of grievances and grievance expenditures with the business.
  • Maintain a strong working knowledge of labor and employment law practices and current events in the labor relations field.
  • Assist in major investigations and fact finding on employee and labor relations issues within assigned area of responsibility.
  • Develop and maintain close working partnerships with business leaders, HR, and other functional partners.
  • Develop and enhance the Company’s relationships with its unions.
  • Understand and influence site activities around employee engagement.
  • Participate in providing feedback to business leaders and HR partners on supervisor and manager development.
  • Participate in continuous improvement projects, global ER/LR projects, other ER/LR/HR committees/projects.
  • Perform other duties as assigned.


Required Education and Experience


  • Bachelors Degree in Labor/Industrial Relations, Human Resources, Business, Political Science or Economics or related fields, required
  • Masters Degree, preferred
  • 3+ years or more of relevant labor relations experience, including 1st chair labor negotiations, contract administration, and union communication campaigns, required
  • Prior 3PL or Supply Chain experience preferred.
  • Demonstrated ability to effectively communicate with all levels of the organization, including hourly associates
  • Excellent problem-solving skills
  • Ability to manage multiple priorities
  • Proficiency with Microsoft Office
  • Travel requirements, 30% on average


Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.


Our Organization is an equal opportunity employer.