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Account Manager
2 months ago
Company Overview
ApTask Global Workforce is a leading African American, veteran-owned workforce and staffing solutions provider based in Iselin, NJ. We are committed to helping clients achieve talent acquisition goals, both contingent and executive search, alongside their DEI and ESG goals, through innovative and customized workforce solutions.
We are seeking two experienced Account Managers to join our team and build strong relationships with our growing global client base.
Responsibilities:
- Manage and nurture long-term relationships with our existing MSP client base
- Serve as the primary point of contact for assigned MSP accounts, ensuring their needs are met and expectations are exceeded
- Identify growth opportunities within client accounts and work with them to expand services
- Proactively communicate with clients, provide regular updates, and address any concerns promptly
- Achieve client retention and revenue growth targets for your assigned accounts
- Educate and provide ApTask’s DEI and ESG services to clients.
Qualifications:
- 3-5 years of experience in an account management or sales role, preferably in the staffing or IT services industry
- Strong sales attitude to capture the maximum spend, headcount, and profit margins
- proven track record of building and maintaining strong client relationships
- Excellent written and oral communication and interpersonal skills, with the ability to present complex information in a clear and concise manner
- Strong problem-solving and critical-thinking skills to identify and address client needs
- Familiarity with managed service providers and the IT services landscape
- Proficient in using CRM and other sales/account management tools
- Bachelor's degree or equivalent experience