Desktop Support Specialist
1 week ago
Desktop Support-6 Months +
$33 on w-2
Location: Long Island or NYC area should be able to travel to Hospitals and outpatient locations.
Operating Systems: Proficient in Windows 10/11 Hardware Troubleshooting and Installation: Experienced in diagnosing and repairing hardware issues with embedded clinical devices such as Hyland MDR big plus or will be trained. Remote Desktop Services: Skilled in providing support through remote desktop tools
Networking: Capable of basic network troubleshooting
Position Summary: The Desktop Support Technician supports all end-user equipment including, desktop, laptop, printers, scanners and hospital equipment. The Technician ensures service level commitments and deliverables are met.
Duties and Responsibilities
Supports Service Delivery, adhering to documented Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)Gathers data and compiles reports on KPIs, SLAs and other relevant data for management review. Participates in executing service delivery and supports management in accordance with standardized policies, procedures and processes across programs and operational unitsAssists with the development and implementation of short and long term solutions, including planning, testing and implementing new and enhanced systems, while remediating production impacting incidents and outages. Coordinates with vendors on break/fix issues as necessary Images, installs, and supports software for all workstation types Troubleshoots, supports, and repairs hardware Qualifications High School Diploma or equivalent required Minimum of five (5) years technology service delivery experience in a corporate and high availability environment, required, including knowledge of end-user and network based hardware and software for Desktops, Laptops, MAC, printers, scanners, routers, switches, mobile devices .Experience with service delivery modes, processes, techniques and tools, required. Knowledge of Microsoft Operating systems (XP, 7) and Microsoft Office Suite software, and Microsoft technologies, including Active Directory, DHCP, DNS, GPOs, etc., required.Knowledge of Citrix, Networking (TCP/IP, DNS), required.Excellent written and oral communications skills as well as analytical and organizational skills, required. Experience
-
PC Support Specialist
4 weeks ago
Melville, New York, United States Insight Global Full timeJob SummaryWe are seeking a highly skilled PC Support Specialist to join our team at Insight Global. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our desktop and laptop systems.Key ResponsibilitiesProvide efficient and effective technical...
-
PC Support Specialist
3 weeks ago
Melville, New York, United States Insight Global Full timeJob SummaryWe are seeking a highly skilled PC Support Specialist to join our team at Insight Global. As a key member of our technical support team, you will be responsible for providing operational support for all Desktop/Laptop and End-User devices, including mobile phones, tablets, and multi-function printers.Key ResponsibilitiesProvide efficient...
-
Technical Support Specialist
3 weeks ago
Melville, New York, United States Strategic Staffing Solutions Full timeJob Title: Technical Support SpecialistJob Summary:Strategic Staffing Solutions is seeking a skilled Technical Support Specialist to provide top-notch customer service and technical support to our clients. As a Technical Support Specialist, you will be responsible for resolving technical issues, providing training and guidance to end-users, and ensuring...
-
Senior Desktop Management Engineer
4 weeks ago
Melville, New York, United States ShiftCode Analytics Full timeJob SummaryWe are seeking a highly skilled Senior Desktop Management Engineer to join our team at ShiftCode Analytics. The ideal candidate will have a strong background in Windows 10 and mobile operating systems, with experience in leading change in a large complex desktop environment.The successful candidate will have a broad understanding of modern cloud...
-
PC Support Specialist
3 weeks ago
Melville, New York, United States Insight Global Full timeJob SummaryThis position provides operational support for all Desktop/Laptop and End-User devices, including mobile phones, tablets, multi-function printers, scanners. The successful candidate will be responsible for providing efficient day-to-day operational support for all Desktop/Laptop and End-User Devices throughout the company.Key Responsibilities...
-
IT Support Specialist
3 weeks ago
Melville, New York, United States Prestige Employee Administrators Full timeJob Title: IT Support SpecialistJob Summary: We are seeking a highly skilled IT Support Specialist to join our team at Prestige Employee Administrators. As an IT Support Specialist, you will be responsible for providing technical support to users and clients in a timely and efficient manner.Key Responsibilities:Take ownership of the Helpdesk systemProvide...
-
Representative, Fleet Supp II
2 weeks ago
Melville, United States Canon Solutions America, Inc. Full timeJob DescriptionJob DescriptionRepresentative, Fleet Supp II (Desktop Support)US-NY-Job ID: 32393Type: Full-Time# of Openings: 1Category: Product SupportNY - HomeAbout the Role Front line phone agent - Performs ticketing, supports validation, escalation and ticket closure activity. Most work is semi-routine but also has established experience in handling out...
-
Representative, Fleet Supp II
2 weeks ago
Melville, United States Canon Solutions America, Inc. Full timeJob DescriptionJob DescriptionRepresentative, Fleet Supp II (Desktop Support)US-NY-Job ID: 32396Type: Full-Time# of Openings: 1Category: Product SupportNY - HomeAbout the Role Front line phone agent - Performs ticketing, supports validation, escalation and ticket closure activity. Most work is semi-routine but also has established experience in handling out...
-
Representative, Fleet Supp II
2 weeks ago
Melville, United States Canon Solutions America, Inc. Full timeJob DescriptionJob DescriptionRepresentative, Fleet Supp II (Desktop Support)US-NY-Job ID: 32392Type: Full-Time# of Openings: 1Category: Product SupportNY - HomeAbout the Role Front line phone agent - Performs ticketing, supports validation, escalation and ticket closure activity. Most work is semi-routine but also has established experience in handling out...
-
Representative, Fleet Supp II
2 weeks ago
Melville, United States Canon Solutions America, Inc. Full timeJob DescriptionJob DescriptionRepresentative, Fleet Supp II (Desktop Support)US-NY-Job ID: 32395Type: Full-Time# of Openings: 1Category: Product SupportNY - HomeAbout the Role Front line phone agent - Performs ticketing, supports validation, escalation and ticket closure activity. Most work is semi-routine but also has established experience in handling out...
-
Help Desk Support Specialist
4 weeks ago
Melville, New York, United States Strategic Staffing Solutions Full timeJob Opportunity:Strategic Staffing Solutions is seeking a skilled Help Desk Support professional to join our team. As a key member of our support team, you will provide top-notch customer service and technical support to our clients.Responsibilities:• Provide technical support to clients via phone, email, and chat• Troubleshoot and resolve technical...
-
Network Infrastructure Specialist
2 weeks ago
Melville, New York, United States The Kenavan Group, Inc. Full timeThe Kenavan Group, Inc. seeks a seasoned Cybersecurity and Infrastructure Expert to maintain the firm's IT infrastructure and provide support to desktop support teams.Key Responsibilities:Configure, install, maintain, and support technologies including Microsoft Active Directory, Server hardware configurations, Hyper-V, Microsoft System Center Virtual...
-
Administrative Support Specialist
3 weeks ago
Melville, New York, United States Motion Recruitment Full timeJob Overview:Motion Recruitment is seeking an experienced Administrative Support Specialist to join our team. As a key member of our Workplace Experience function, you will provide exceptional customer service to clients and visitors of our designated building.About the Role:As an Administrative Support Specialist, you will be responsible for providing...
-
IT Specialist
3 weeks ago
Melville, New York, United States Prestige Employee Administrators Full timeJob DescriptionWe are seeking a highly skilled IT Specialist to join our team at Prestige Employee Administrators. The primary responsibility of this role will be to provide technical support to users and clients in a timely and efficient manner.Key Responsibilities:Manage the Helpdesk system, providing general IT support to users through the system, on the...
-
Help Desk Support Specialist
4 weeks ago
Melville, New York, United States Strategic Staffing Solutions Full timeJob Title: Help Desk Support SpecialistWe are seeking a highly skilled and experienced Help Desk Support Specialist to join our team at Strategic Staffing Solutions. As a Help Desk Support Specialist, you will be responsible for providing top-notch customer support to our clients, resolving technical issues, and ensuring seamless communication between our...
-
Office Support Specialist
4 weeks ago
Melville, New York, United States US Tech Solutions Full timeJob DescriptionUS Tech Solutions is seeking a highly organized and detail-oriented Office Support Specialist to join our team. In this role, you will provide clerical support by typing and proofreading various documents, sorting and filing documents and records, and performing other program support work.Key Responsibilities:Provide clerical support by typing...
-
Behavioral Support Specialist
4 weeks ago
Melville, New York, United States Family Residences and Essential Enterprises, Inc. Full timeJob Title: Direct Support Specialist - BehavioralJob Summary:The Direct Support Specialist - Behavioral provides supervision and oversight to individuals residing in specialized OPWDD IRA residences who demonstrate as High Risk. This role requires a strong understanding of behavioral health and the ability to work collaboratively with the clinical and...
-
Software Support Specialist
4 weeks ago
Melville, New York, United States eVero Corporation Full timeJob OvervieweVero Corporation is seeking a highly motivated and tech-savvy individual to fill a Support Specialist position in our organization. As a key member of our team, you will be responsible for providing exceptional customer service to all users in our collaborative environment.The ideal candidate will possess excellent problem-solving skills, be...
-
Medical Office Support Specialist
4 weeks ago
Melville, New York, United States Lloyd Staffing Full timeJob SummaryLloyd Staffing is seeking a highly organized and detail-oriented Medical Office Support Specialist to join our team in Northport. As a Clinical Support Assistant, you will act as a liaison between patients and physicians, providing exceptional administrative support and ensuring seamless communication.Key Responsibilities:Completes patient forms...
-
Administrative Support Specialist
3 weeks ago
Melville, New York, United States QSAC, Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to provide administrative support to our offices at our QSAC Melville Corporate Office.This is a unique opportunity to join a passionate community of professionals and staff who support each other in a challenging and rewarding work culture.The successful...