Steakhouse General Manager
2 months ago
Castellucci Hospitality Group is seeking a seasoned Restaurant Operations Manager to lead our new omakase-style, live-fire Steakhouse. As a key member of our team, you will be responsible for overseeing all aspects of restaurant operations, ensuring exceptional guest experiences, and driving business growth.
Key Responsibilities:- Guest Experience:
- Develop and implement strategies to enhance guest satisfaction and loyalty
- Train and manage service team members to provide exceptional service
- Establish strong relationships with guests through personalized interactions
- Accounting and Administration:
- Manage internal accounting systems, including payroll and tip reports
- Ensure accurate and timely financial reporting
- Marketing and Sales:
- Develop and execute marketing initiatives to drive sales and revenue growth
- Manage reservation systems to maximize availability and guest satisfaction
- Human Resources:
- Recruit, train, and develop service team members
- Manage onboarding and training processes
- Develop and implement employee recognition and retention programs
- Operations:
- Oversee day-to-day restaurant operations, including opening and closing shifts
- Manage inventory, supplies, and equipment
- Proven experience in restaurant operations management
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required; degree in hospitality or related field preferred
- Competitive salary based on experience
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) retirement plan
- Dining discounts and wellness program
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