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Receptionist and Administrative Support

3 months ago

Coral Gables, United States Bradesco Bank Full time

Only candidates with US Work Authorization will be considered


Scope of Responsibilities: 


  • Greet and welcome visitors in a professional and friendly manner.
  • Answer and direct incoming calls to the appropriate personnel.
  • Manage the main phone line, addressing inquiries and directing calls accordingly.
  • Maintain the client area, ensuring it is organized and presentable.
  • Ensure efficient and courteous communication on the phone.
  • Provide information and assistance to visitors, ensuring a positive experience.
  • Maintain a tidy and organized reception/client area.
  • Provide general administrative assistance. 
  • Handle sensitive information with confidentiality.
  • Assist in managing office supplies and equipment.
  • Handle incoming and outgoing mail and packages.
  • Assist subtenants with administrative inquiries and provide necessary support.
  • Update information and act as the point of contact for building management.
  • Assist in data entry tasks and maintain accurate records.
  • Provide information and assistance to visitors, ensuring a positive experience.
  • Communicate and collaborate with building management on administrative matters.
  • Open requests with the IT department to ensure technology equipment functions optimally.
  • Collaborate with IT for timely resolution of tech-related issues in the client area
  • Communicate with vendors for office supplies and services.
  • Serve as a point of contact for employees regarding facility-related inquiries.
  • Communicate and enforce office administration policies
  • Back up for Administrative and Facilities Support
  • Perform all other duties and tasks as assigned.


Experience and Qualifications: 


  • At least 1 year related customer service experience with practice on answering phones and greeting the public.
  • Knowledge of MS Office including Word, Excel, Power Point Presentation.
  • Ability to work well within a structured team environment along with excellent interpersonal skills
  • Ability to manage multiple priorities simultaneously.


Education: High School diploma or equivalent.


Language: English and Portuguese required with excellent written and verbal skills. Knowledge of Spanish a plus.


Equal Opportunity/Affirmative Action Employer, M/F/V/D


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