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Microsoft Backend, End User Manager

3 months ago

Chicago, United States Request Technology, LLC Full time

***Hybrid, 3 days onsite, 2 days remote***

A prestigious company is looking for a Manager, End User Computing. This company is looking for a hands-on manager with 7+ years of experience working with backend Microsoft exchange, O365, Intune, zoom, video conferencing, VOIP, and cloud based infrastructure. This manager will need to understand risk and controls of managing systems for email security, flow, design, and hygiene. They will work in a Windows 2012, 2016, and 2019 server environment.

Responsibilities:

  • Lead and manage a team of talented engineers by providing guidance, mentoring, and support to ensure delivery of high-quality solutions
  • Develop and implement strategies for secure and effective utilization of Microsoft O365, Microsoft Exchange, Microsoft Intune, WiFi, and Zoom Video Conferencing and VoiP services
  • Oversee the planning, deployment, and management of cloud-based infrastructure and IT systems, ensuring optimal performance, scalability, and security
  • Establish and maintain effective relationships with vendors to ensure their products and services align with company requirements
  • Develop and enforce IT policies, procedures, and best practices while ensuring compliance with industry standards and regulatory requirements
  • Lead technology projects from initiation to completion ensuring timely delivery within budget and scope
  • Remove barriers and obstacles from end user technology to enable the business
  • Collaborate with team and SMEs to identify process pain points and opportunities to improve efficiency
  • Analyze impact from process changes to risks and controls within processes
  • Manage expectations and report project progress to stakeholders, team members, and management
  • Performance Management and development of the team members

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology or a related field.
  • Minimum 7 years of hands-on experience in managing Microsoft environments
  • Minimum 5 years of hands-on experience managing Active Directory & Azure
  • Minimum 3 years of hands-on experience with Microsoft Exchange and Group Policy
  • Minimum 3 years of hands-on experience with Microsoft O365 and Intune
  • Relevant Microsoft certifications such as MCSE, Azure Administrator, Microsoft 365 Certified
  • Experience in cloud infrastructure management, virtualization, networking, and security within Microsoft technology stack
  • Experience working with hybrid cloud environments
  • Experience managing systems for e-mail security, e-mail flow design, mail hygiene, eDiscovery, and retention
  • Experience support an enterprise Windows Server Environment (2012R2, 2016, and 2019)