End User Computing Analyst

4 days ago


Chicago, Illinois, United States State of Illinois Full time
Job Summary

This position serves as an End User Computing Analyst for the Department of Innovation & Technology (DoIT) performing complex professional and advisory functions in End User Computing (EUC) for assigned agencies.

As a key member of the DoIT team, you will be responsible for coordinating and conducting complex software distribution application development for Microsoft networks at onsite user provided facilities using automated software deployment tools such as System Center Configurations Manager (SCCM) or Microsoft Windows/Microsoft installer scripts (MSI), Lite-Touch, and computer programming and/or scripting.

You will also serve as a project coordinator for full-range major/complex projects, very large end user hardware/software/application deployments and installations across multiple agencies and locations.

Key Responsibilities

Coordinate and conduct complex software distribution application development for Microsoft networks

Serve as a project coordinator for full-range major/complex projects, very large end user hardware/software/application deployments and installations

Analyze and evaluate new technology to anticipate the probable impact on future plans and current information systems

Keep abreast of new developments in the information technology field by continuing education through meetings, training sessions, seminars, and conferences

Requirements

Requires knowledge, skill and mental development equivalent to completion of four (4) years of college with course work in computer science or directly related fields

Requires three (3) years of professional experience in Client Services or a related Information Technology Field

Requires three (3) years of professional experience providing end-user support, configuring Microsoft Windows and Mac Operating Systems, and supporting desktop and laptop hardware configurations using hardware and software troubleshooting tools and procedures

Requires three (3) years of professional experience supporting the configuration of Microsoft Office client software, Active Directory, DNS, DHCP, FTP, and Antivirus

Requires three (3) years of professional experience coordinating and conducting complex software distribution application development and deployment using automated software tools such as System Center Configuration Manager (SCCM), Microsoft installer scripts (MSI), and Lite-Touch

Working Conditions

This position requires the ability to work outside of normal hours to meet deadlines and serve in an on-call capacity. The ability to lift and carry objects weighing up to 50 pounds is also required.

Benefits

As a State of Illinois employee, you will receive a comprehensive benefits package including competitive group insurance benefits, flexible work schedules, paid vacation time, paid sick time, paid personal business days, paid holidays, paid parental leave, pension plan, deferred compensation program, and optional pre-tax programs.

How to Apply

Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees, while non-State employees should log in on the using the "View Profile" link in the top right of the homepage in the blue ribbon.

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