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Operations Analyst

2 months ago


Frisco, United States GDT - General Datatech Full time

Operations Analyst

6-month contract to hire

Hybrid role based out of Frisco, TX


*Operations Analyst needed to assist in optimizing IT operations by analyzing data, identifying trends, and proposing solutions to improve efficiency, performance, and cost-effectiveness*


Qualifications

  • At least 2-3 years in IT operations role
  • Experience with ServiceNow (change management, workflow automation, incident tracking, etc.)
  • Background in developing dashboards and reporting KPIs and metrics
  • ITIL certification is highly desired