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Client Services Administrator

2 months ago

New York, United States Vaco Full time
Job Description: Client Services Administrator (Temporary to Permanent)


Location: Long Island City, NY (*5 days a week onsite*)
 Pay Rate: $28/hr - $32/hr
Company: Building Management/Services Organization

Position Summary:
We are seeking a highly organized and detail-oriented Client Services Administrator to join our dynamic team. The ideal candidate will have a strong background in RFP management and a passion for providing exceptional client service. This role will be instrumental in supporting our clients throughout the RFP process, ensuring timely delivery of high-quality proposals.
Responsibilities:

  • RFP Management:
    • Coordinate and manage the entire RFP process, from initial intake to proposal submission.
    • Gather and analyze RFP requirements, ensuring a thorough understanding of client needs.
    • Develop and maintain standardized RFP response templates.
    • Collaborate with internal teams to gather necessary information and ensure timely completion of RFP responses.
    • Track and manage RFP deadlines, ensuring timely submission of proposals.
  • Client Relationship Management:
    • Build and maintain strong relationships with clients, acting as a primary point of contact for all RFP-related inquiries.
    • Proactively address client concerns and provide timely updates on RFP progress.
    • Identify opportunities to enhance client satisfaction and deepen relationships.
  • Administrative Support:
    • Manage administrative tasks associated with RFP management, such as filing, tracking, and reporting.
    • Coordinate with internal teams to ensure efficient communication and collaboration.
    • Maintain accurate records and documentation related to RFP activities.
Qualifications:
  • Proven experience in RFP management, including gathering requirements, developing responses, and tracking deadlines.
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team.