IT Lab Technical Support Specialist

2 weeks ago


Waltham, United States Maverick Technology Partners Full time

IT Lab Technical Support Specialist - Long Term Contract

Onsite near Waltham, MA - Please do not apply if not local.


No C2C - must be able to work without sponsorship


Our client requires an experienced onsite IT Lab Technical support resource, primarily for research labs (non-GxP). You will work with IT Tech lead and support full life cycle of Lab computer systems. This includes working w/ lab vendors to install lab computer/software, managing end-point protection, backup/recovery, organizing lab data etc. The resource should have excellent communication skills and be able to follow prioritization and mange lab user's expectations.


Responsibilities:

  • Provide day-to-day IT support for lab systems, participating in IT projects for lab services including installing, maintaining, and supporting computerized systems
  • Support IT operations team on all cybersecurity and end-point management requirements for lab systems.
  • Communicate with/ vendors on any troubleshooting and issues resolution for lab systems.
  • Utilize Service Now application to coordinate support activities.
  • Knowledge Base (KB) documentation creation and updates.


Qualifications / Experience:

  • Min 5 years experience working with computerized systems in lab setting
  • Hands on experience implementing laboratory systems (e.g. Waters, Agilent, GE, Sartorius, Thermo Fisher, Cytiva etc.)
  • Experience, maintaining and providing system administration support for IT systems, documentation
  • Excellent communication skills and ability to manage support requests in fast paced environment



  • waltham, United States Maverick Technology Partners Full time

    IT Lab Technical Support Specialist - Long Term ContractOnsite near Waltham, MA - Please do not apply if not local.No C2C - must be able to work without sponsorshipOur client requires an experienced onsite IT Lab Technical support resource, primarily for research labs (non-GxP). You will work with IT Tech lead and support full life cycle of Lab computer...


  • Waltham, MA, United States Maverick Technology Partners Full time

    IT Lab Technical Support Specialist - Long Term ContractOnsite near Waltham, MA - Please do not apply if not local.No C2C - must be able to work without sponsorshipOur client requires an experienced onsite IT Lab Technical support resource, primarily for research labs (non-GxP). You will work with IT Tech lead and support full life cycle of Lab computer...

  • IT Support Specialist

    3 weeks ago


    Waltham, Massachusetts, United States Salary Full time

    Job DescriptionWe are seeking a skilled IT Support Specialist to provide technical assistance to our organization.About the RoleAs a Salary.com IT Support Specialist, you will be responsible for delivering high-quality technical support to our system users. This includes providing onsite and remote helpdesk assistance, responding to user support requests,...


  • Waltham, Massachusetts, United States Markforged Full time

    About the Role:Markforged is seeking a highly skilled Field Technical Support Engineer II to join our team. As a Field Technical Support Engineer II, you will be responsible for providing exceptional technical support to our reseller network and customers, driving towards an excellent customer experience.Key Responsibilities:Represent Markforged by providing...


  • Waltham, Massachusetts, United States BlackTree Technical Group, Inc. Full time

    Job DescriptionAs a VR Robotics Specialist at BlackTree Technical Group, Inc., you will be responsible for operating and demonstrating our cutting-edge robots using a virtual reality system.Key Responsibilities:Teleoperate robots to execute specific tasks and scenarios.Collaborate with engineers and managers to identify areas for improvement and communicate...

  • IT Support Specialist

    4 weeks ago


    Waltham, Massachusetts, United States Aequor Technologies Full time

    Job DescriptionAequor Technologies is seeking a skilled IT Support Specialist to manage the Help Desk and provide technical support for major pharmaceutical clients in the Boston-Waltham, MA area.Key Responsibilities:Provide technical support for desktop hardware, operating systems, and applications.Troubleshoot network issues, including MDF/IDF patch...

  • IT Support Specialist

    4 weeks ago


    Waltham, Massachusetts, United States GET Group Full time

    Job Summary:GET Group is seeking an experienced IT Support Specialist to provide technical assistance to our team. The ideal candidate will have a strong background in IT technical support, with a focus on cloud infrastructure and network administration.Key Responsibilities:Provide timely and effective technical support to team members, including software...


  • Waltham, United States firstPRO, Inc Full time

    GxP Lab Computing Engineer The Lab Computing Engineer provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose...


  • waltham, United States firstPRO, Inc Full time

    GxP Lab Computing Engineer The Lab Computing Engineer provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose...


  • Waltham, United States firstPRO, Inc Full time

    GxP Lab Computing Engineer The Lab Computing Engineer provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose...


  • waltham, United States firstPRO, Inc Full time

    GxP Lab Computing Engineer The Lab Computing Engineer provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose...

  • IT Support Specialist

    3 weeks ago


    Waltham, Massachusetts, United States Aequor Technologies Full time

    Aequor Technologies is seeking a skilled IT Support Specialist to join our team. As a key member of our Help Desk & IT support team, you will be responsible for providing top-notch technical support to our major pharmaceutical clients in the Boston-Waltham, MA area. Your duties will include but not be limited to:Key Responsibilities:• Deskside Support•...


  • Waltham, Massachusetts, United States Advantage Technical Full time

    Job SummaryThe Quality Assurance Specialist will be responsible for supporting Global Quality Systems and their operations in ensuring compliance and fit for intended use per applicable global SOPs. This role will focus on the governance of Quality System applications, including harmonization of processes across sites.Key ResponsibilitiesEnsure the system is...


  • Waltham, Massachusetts, United States Cambridge Computer Full time

    Job Overview:The Cambridge Technical Specialist role is a technical research and support position that focuses on building High Performance Computing, Enterprise IT, and End User solutions for our customers.This individual will partner with our relationship sales managers (RMs) and solution architects (SAs) to identify and configure solutions with a diverse...


  • Waltham, Massachusetts, United States Cambridge Computer Services, Inc Full time

    Job Summary: We are seeking a highly motivated and organized Sales Support Specialist to join our team at Cambridge Computer Services, Inc.Key Responsibilities:Assist teams in building advanced IT solutions for clients.Perform product and technology research on hardware, software, and services offerings.Coordinate online meetings, technical demonstrations,...


  • Waltham, Massachusetts, United States Boston Children's Hospital Full time

    Job Summary:Boston Children's Hospital is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for establishing and maintaining a departmental desktop computer network.Key Responsibilities:Providing support and training for departmental computer system applicationsDeveloping and...

  • IT Support Specialist

    3 weeks ago


    Waltham, Massachusetts, United States Salary Full time

    About the RoleSalary.com is a leading enterprise resource for compensation data, software, consulting, and education. As a technical support professional, you will be responsible for providing technical assistance to system users within our organization.Key ResponsibilitiesProvide onsite and remote helpdesk assistance across the company.Respond to user...


  • Waltham, Massachusetts, United States Delta-T Group Full time

    Job Summary:We are seeking a Direct Support Specialist to provide care and support to individuals with disabled adults in a residential setting.Key Responsibilities:Provide instruction and reinforce personal care/hygiene tasks, community living, communication, and socialization skillsMinimum of one (1) year experience working with disabled adults in a health...

  • Support Specialist

    4 weeks ago


    Waltham, Massachusetts, United States Ascentria Care Alliance Full time

    Job SummaryAscentria Care Alliance is seeking a highly motivated and compassionate Support Specialist to join our team. In this role, you will provide in-home supports to adults with intellectual and developmental disabilities, working collaboratively with our multidisciplinary team to deliver person-centered services.Key ResponsibilitiesEstablish and...


  • Waltham, United States Paragonix Technologies, Inc Full time

    Job DescriptionJob DescriptionDescription IntroductionParagonix Technologies markets organ transportation devices that safeguard organs during the journey between donor and recipient patients. Our devices incorporate clinically proven and medically trusted hypothermic preservation techniques in a novel suspension system to provide unprecedented physical and...