Current jobs related to Technical Support Specialist - Waltham, Massachusetts - Evolv Technologies Holdings, Inc.

  • Technical Support Specialist

    5 days ago

    Waltham, Massachusetts, United States Axelon Full time

    We are currently looking for a skilled Technical Support Specialist to join our team at Axelon. As a Technical Support Specialist, you will play a critical role in ensuring that our customers receive timely and professional support for their inquiries and concerns.Your primary responsibilities will include receiving and responding to inbound customer...

  • Technical Support Specialist

    4 weeks ago

    Waltham, Massachusetts, United States Evolv Technology Full time

    Company OverviewEvolv Technology is a leading provider of innovative security solutions. We are committed to making public spaces safer through our cutting-edge technology.Job SummaryWe are seeking a skilled Technical Support Associate to join our team. This role will involve providing exceptional customer support, troubleshooting technical issues, and...

  • Technical Support Specialist

    3 weeks ago

    Waltham, Massachusetts, United States Salary Full time

    Job OverviewWe are seeking an experienced IT Support Specialist to join our team at Salary.com.Salary.com is a leading enterprise resource for compensation data, software, consulting, and education. As a global provider of critical pay, benefits, and career data, technology, and resources, we connect millions of consumers with businesses each year.

  • Technical Support Associate Specialist

    7 days ago

    Waltham, Massachusetts, United States Evolv Technologies Holdings, Inc. Full time

    About the RoleWe are seeking a highly skilled Technical Support Associate to join our team at Evolv Technologies Holdings, Inc. This role is ideal for someone with excellent customer service skills, technical expertise, and a passion for innovation.Job SummaryThe Technical Support Associate will be responsible for providing exceptional support to customers,...

  • Technical Support Associate Specialist

    7 days ago

    Waltham, Massachusetts, United States Evolv Technologies Holdings, Inc. Full time

    Evolv Technologies Holdings, Inc. is a pioneer in innovative security technology, dedicated to making public spaces safer through cutting-edge solutions. We are seeking a highly skilled Technical Support Associate to join our steadily growing team.Key Responsibilities:Provide exceptional technical support to customers, partners, and field service...

  • IT Support Specialist

    5 days ago

    Waltham, Massachusetts, United States Maverick Technology Partners Full time

    Job Description:Maverick Technology Partners seeks an experienced IT Lab Technical Support Specialist to work onsite near Waltham, MA. The ideal candidate will have a strong background in computerized systems and lab settings.The selected resource will provide day-to-day IT support for lab systems, participating in IT projects for lab services including...

  • Technical Support Manager

    2 days ago

    Waltham, Massachusetts, United States CVM Services, LLC Full time

    Technical RequirementsCVM Services, LLC is seeking an experienced Network and Systems Engineer to provide technical expertise to our clients. The ideal candidate will have a strong background in network architecture, design, and implementation.He/She should have experience in installing, configuring, and troubleshooting Windows and VMware environments....

  • Technical Support Associate

    7 days ago

    Waltham, Massachusetts, United States Evolv Technologies Holdings, Inc. Full time

    Company OverviewEvolv Technologies Holdings, Inc. is a pioneering company in the security technology sector, committed to making public spaces safer through innovative solutions.Salary and BenefitsThe hourly pay rate for this Technical Support Associate role is $24-$26 per hour. This position is non-exempt, meaning you'll be eligible for overtime pay beyond...

  • Life Sciences Technical Support

    7 days ago

    Waltham, Massachusetts, United States Bio-Techne Full time

    **Job Summary**We are seeking a skilled Field Application Scientist to provide technical support to customers in instrument operation, training new users, developing and adapting unique applications, and presenting company technology.This role requires a strong background in biology and experience in commercial field applications, as well as excellent...

  • Perfusion Device Support and Training Specialist

    19 hours ago

    Waltham, Massachusetts, United States Paragonix Technologies, Inc Full time

    About the RoleWe are seeking an experienced Clinical Specialist to join our team at Paragonix Technologies, Inc.This role will involve working closely with customers to provide support and training on our products, including the kidney vault renal perfusion device.The ideal candidate will have a strong understanding of medical device technology and be able...

  • Electronics Test Specialist

    7 days ago

    Waltham, Massachusetts, United States BlackTree Technical Group, Inc. Full time

    About the JobWe are seeking an Electronics Test Specialist to join our team at BlackTree Technical Group, Inc. in a full-time capacity.As an Electronics Test Specialist, you will work closely with design engineers to execute and maintain manual and automated test suites for complex PCBA assemblies.Key Responsibilities:Follow and execute DVT plans developed...

  • Azure Support Specialist

    7 days ago

    Waltham, Massachusetts, United States Diverse Lynx Full time

    Job SummaryWe are looking for a skilled Azure Support Specialist to join our team in Waltham, MA. In this role, you will provide technical support and guidance for cloud-based applications hosted on Azure Virtual Machines. Your expertise in Azure services and tools will enable you to troubleshoot and resolve complex issues efficiently.Key...

  • Senior Technical Manager for AI Infrastructure

    2 days ago

    Waltham, Massachusetts, United States Boston Dynamics Full time

    Job DescriptionAs a Senior Technical Manager, you will oversee the overall design and long-term growth of an ML platform, including data management, compute capabilities, system deployment, and operationalization. You will lead a team of ML engineers and platform specialists, fostering a collaborative, accountable work environment.Key responsibilities...

  • Dental Laser Support Specialist

    3 weeks ago

    Waltham, Massachusetts, United States Convergent Dental Full time

    We are seeking a highly skilled Dental Laser Support Specialist to join our team at Convergent Dental. This is a critical position that plays a key role in our company's success.Job SummaryThis is a fast-paced role that involves providing customer support, training, and technical resolution for our innovative dental laser, Solea.The ideal candidate will have...

  • Technical Support Solutions Specialist

    2 days ago

    Waltham, Massachusetts, United States Evolv Technologies Holdings, Inc. Full time

    About the RoleEvolv Technologies Holdings, Inc. is seeking a talented Internal Support Solutions Engineer Intern to join our Customer Experience Operations (CX Ops) team. This 10-week internship program offers a unique opportunity to gain hands-on experience in solutions engineering and presales, develop innovative solutions, and build critical skills for...

  • Personal Support Specialist

    20 hours ago

    Waltham, Massachusetts, United States Assisting Hands of Boston Northwest Full time

    Become a Personal Support Specialist with Assisting Hands of Boston Northwest and discover a rewarding career in in-home care.About the RoleAs a Personal Support Specialist, you'll work closely with our clients to understand their unique needs and preferences, developing personalized care plans that promote their physical, emotional, and social...

  • Technical Customer Advocate

    5 days ago

    Waltham, Massachusetts, United States Rocket Software Full time

    About UsRocket Software is a leading provider of software products and services that help organizations unlock the full potential of their technology investments. We deliver innovative solutions that enable businesses to improve efficiency, reduce costs, and enhance customer satisfaction.As a Technical Support Engineer at Rocket Software, you will be part of...

  • Healthcare Support Specialist

    4 days ago

    Waltham, Massachusetts, United States Mass General Brigham Full time

    Key ResponsibilitiesAs a Healthcare Support Specialist at Mass General Brigham, you will work under the direct supervision of the registered professional nurse and the Pod Leader to maintain a safe environment for patient care.Your key responsibilities will include transporting patients to and from the Operating Room, assisting nursing staff, and delivering...

  • Sales Support Specialist

    7 days ago

    Waltham, Massachusetts, United States Nova Biomedical Full time

    We are looking for a highly organized and detail-oriented Sales Support Specialist to join our team at Nova Biomedical. In this role, you will provide administrative support to the Sales Operations Global department, focusing on international business requirements. Your responsibilities will include completing administrative tasks, distributing leads,...

  • Administrative Support Specialist

    5 days ago

    Waltham, Massachusetts, United States The Hollister Group Full time

    The Hollister Group is seeking an Administrative Support Specialist to provide day-to-day administrative support for their busy office.This role requires strong database skills, excellent verbal and written communication, and the ability to work effectively individually and on a team.Main Responsibilities:Provides administrative support for the office,...

Technical Support Specialist

3 weeks ago

Waltham, Massachusetts, United States Evolv Technologies Holdings, Inc. Full time
Elevate Public Safety with Evolv

We are seeking a highly skilled Technical Support Associate to join our team at Evolv Technologies Holdings, Inc. in Waltham, Massachusetts. This role offers an exciting opportunity to make a real impact in the field of public safety.

About the Role

The successful candidate will provide exceptional support to customers, partners, and field service engineers, acting as a trusted advisor in Evolv's technology. With a focus on customer success, you will be responsible for resolving technical issues, providing training, and maintaining strong relationships with stakeholders.

Responsibilities
  • Technical Expertise: Develop a deep understanding of common troubleshooting practices and techniques, including the use of Service Cloud or similar service platforms.
  • Diagnostics and Troubleshooting Skills: Accurately diagnose and resolve technical issues promptly, implementing solutions that address the root cause of problems to prevent future occurrences.
  • Communication and Collaboration: Clearly articulate complex technical concepts to customers and partners, maintaining strong, clear communication channels with all stakeholders.
  • Customer Relationship Management: Provide exceptional support, anticipating and addressing customer needs proactively, building and maintaining strong, trust-based relationships with customers.
Requirements and Qualifications

To be successful in this role, you will need:

  • A strong understanding of technical concepts and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in Service Cloud or similar service platforms.
Benefits

As a member of our team, you can expect a competitive salary, benefits package, and opportunities for growth and development. Our benefits include:

  • $24-$26 per hour hourly pay rate.
  • Equity as part of your total compensation package.
  • A flexible work environment.
  • Medical, dental, and vision insurance.
  • Flexible Spending Accounts (FSA).
  • A 401(k) plan (and 2% company match).
  • Unlimited vacation policy.
  • Quarterly stipend for perks and benefits that matter most to you.
  • Tuition reimbursement to support your ongoing learning and development.
  • Subscription to Calm.
  • Subscription to Orange Theory.