Customer Service Specialist

2 days ago


Phoenix, United States Acro Service Corp Full time

Receive and place telephone calls, fill out and verify information on forms or records, as well as proofread to verify that forms are completed properly. • Receive customer inquiries about a product or service. Provide information to callers regarding a product or service. • Record and confirm customer orders, complaints, or service information. Direct calls for further problem resolution. • Skill in inputting and accessing information on paper, PC, or CRT. • Skill in using database, data entry, or single Windows software.Skills PreferredExperience Required


Minimum 1 year proven experience in customer service roles, preferably in a call center retail or similar environment • Proficiency in using computers and familiarity with data entry software • 45 wpm • Strong communication skills, both verbal and written • Excellent organizational and multitasking abilities • Ability to work efficiently in a fast-paced and dynamic environment • Flexibility to work varying shifts, including weekends and holidays experience


Education Required

• High school diploma or equivalent; additional education or certification in customer service is a plus



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