Customer Service Specialist

2 weeks ago

Phoenix, United States The Intersect Group Full time

Customer Service Specialist


Position Overview: We are seeking a dynamic and versatile Customer Service Admin to join our team. This role is essential in ensuring smooth operations and maintaining a positive company image. You will handle customer interactions and administrative tasks, contributing to multiple aspects of our organization. This full-time, on-site position offers a great opportunity to work in a collaborative environment with opportunities for career growth.


Responsibilities:

  • Respond to customer inquiries via phone, email, chat, or in person.
  • Address customer complaints and provide appropriate solutions.
  • Stay informed about the company's products and services to provide accurate information.
  • Assist customers with orders, returns, and exchanges.
  • Collect feedback from customers and provide it to relevant departments.
  • Greet and assist visitors in the front office, maintain office supplies, manage deliveries, and coordinate meetings.
  • Assist executives or managers with various tasks and projects.
  • Prepare reports, presentations, and other documents, maintaining accurate records and files.
  • Work closely with other departments to ensure a seamless customer experience and resolve complex issues.
  • Provide backup to the team as needed.
  • Work in a fast-paced office, using strong multi-tasking skills and adjusting to changing environments.


Qualifications:

  • Previous experience in a customer service or administrative assistant role.
  • Strong organizational skills and ability to manage multiple tasks and deadlines.
  • Excellent verbal, written, and interpersonal communication skills.
  • Proficiency in office software (e.g., Microsoft Office).
  • Ability to resolve issues efficiently and maintain confidentiality of sensitive information.
  • Patience, empathy, and adaptability in handling various customer interactions.
  • Bilingual abilities are a plus.
  • High School Diploma or equivalent required; some college preferred.
  • Ability to meet department attendance guidelines, working a minimum of 40 hours weekly with flexible shifts.

  • Customer Service Specialist

    1 month ago

    Phoenix, United States Service Experts Full time

    Hays Cooling Heating & Plumbing 24825 N 16th Ave #115, Phoenix, AZ 85085 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an...

  • Customer Service Specialist

    4 weeks ago

    Phoenix, United States Service Experts Full time

    Hays Cooling Heating & Plumbing 24825 N 16th Ave #115, Phoenix, AZ 85085 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an...

  • Customer Service Specialist

    1 week ago

    Phoenix, Arizona, United States Service Experts Full time

    This job was posted by : For moreinformation, please see: Moon Valley Plumbing2239 E Rose Garden Loop, Phoenix, AZ 85024Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is rightfor our customers and our employees. We provide our employees with thetraining, support and an opportunity for unlimited...

  • Customer Service Specialist

    1 week ago

    Phoenix, United States Hays-Phoenix - Service Experts Full time

    **Hays Cooling Heating & Plumbing** 24825 N 16th Ave #115, Phoenix, AZ 85085 **Why You Should Join the Service Experts Team?** Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.** Join us and...

  • Customer Service Specialist

    4 days ago

    Phoenix, United States Acro Service Corp Full time

    Receive and place telephone calls, fill out and verify information on forms or records, as well as proofread to verify that forms are completed properly. • Receive customer inquiries about a product or service. Provide information to callers regarding a product or service. • Record and confirm customer orders, complaints, or service information. Direct...

  • Customer Service Specialist

    5 days ago

    Phoenix, United States Acro Service Corp Full time

    Receive and place telephone calls, fill out and verify information on forms or records, as well as proofread to verify that forms are completed properly. • Receive customer inquiries about a product or service. Provide information to callers regarding a product or service. • Record and confirm customer orders, complaints, or service information. Direct...

  • Customer Service Specialist

    4 days ago

    Phoenix, United States Wildfire Virtual Services, LLC Full time

    This is a remote contract role for a Customer Service Specialist. The Customer Service Specialist will provide excellent customer service by answering product and service questions, taking orders, troubleshooting and resolving customer complaints, and performing other customer service functions. The Customer Service Specialist will also maintain customer...

  • Customer Service Specialist

    2 weeks ago

    Phoenix, United States Tessenderlo Group Full time

    - Customer Service Specialist **Breadcrumb** **Customer Service Specialist** **Job description** **Role Description:** At TKI, our Customers Service team works collaboratively across the entire company, ensuring first-class customer service. As part of the Customer Service team, you will value the importance of customer service and be well versed in...

  • Customer Service Specialist

    2 weeks ago

    Phoenix, United States American Barcode & Rfid Inc Full time

    **SUMMARY** Our Customer Experience Support Specialist engages with external customers and our internal sales team to deliver Amazing Customer Experiences. They enjoy addressing customer needs and engineering happiness whenever possible, demonstrating daily that we believe in making you better. Enthusiastic, superior-service oriented, and committed to...

  • Store Customer Service Specialist

    3 weeks ago

    Phoenix, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Store Customer Service Specialist

    1 month ago

    Phoenix, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Store Customer Service Specialist

    3 weeks ago

    Phoenix, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Store Customer Service Specialist

    2 weeks ago

    Phoenix, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Store Customer Service Specialist

    5 days ago

    Phoenix, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service Specialist

    1 week ago

    Phoenix, United States The Intersect Group Full time

    Customer Service Specialist Position Overview: We are seeking a dynamic and versatile Customer Service Admin to join our team. This role is essential in ensuring smooth operations and maintaining a positive company image. You will handle customer interactions and administrative tasks, contributing to multiple aspects of our organization. This full-time,...

  • Customer Service Specialist

    2 weeks ago

    Phoenix, United States The Intersect Group Full time

    Customer Service SpecialistPosition Overview: We are seeking a dynamic and versatile Customer Service Admin to join our team. This role is essential in ensuring smooth operations and maintaining a positive company image. You will handle customer interactions and administrative tasks, contributing to multiple aspects of our organization. This full-time,...

  • Customer Service Specialist

    4 weeks ago

    Phoenix, United States Brightree Full time

    Customer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** locationsPhoenix, AZ, United States posted onPosted 7 Days Ago job requisition idJR_011741 You could say Brightree by ResMed is a technology company. And thats true. But Brightree is, at its heart, about people. We develop innovative, end-to-end technology...

  • Customer Service Specialist

    2 months ago

    Phoenix, United States Saint-Gobain S.A. Full time

    Job Goals : Receive, investigate and respond to all customer inquiries regarding shipments, products, and complaints. Interact with customers in a positive, friendly manner that ensures high customer retention. Input phone/fax orders and relative dat Customer Service Specialist, Customer Service, Specialist, Manufacturing, Retail, Insurance

  • Customer Service Specialist

    2 months ago

    Phoenix, United States OneCommunity Full time

    Join Sparklight's growing and talented team as a Business Care Specialist! As a Business Care Specialist, you will be the go-to contact for our business enterprise-level customers. You will be answering questions regarding invoices, installations, an Join Sparklight's growing and talented team as a Business Care Specialist! As a Business Care Specialist, you...

  • Customer Service Specialist

    2 weeks ago

    Phoenix, United States OneCommunity Full time

    Join Sparklight's growing and talented team as a Business Care Specialist! As a Business Care Specialist, you will be the go-to contact for our business enterprise-level customers. You will be answering questions regarding invoices, installations, an Join Sparklight's growing and talented team as a Business Care Specialist! As a Business Care Specialist, you...