Confluence Admin

Job Description – Jira Developer

System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over 1,200 associates covering the full spectrum of IT expertise, we anticipate and meet the unique needs of our clients, consistently delivering exceptional quality that exceeds expectations.

Why System Soft Technologies?

At System Soft Technologies, we are united by diversity, inclusion, transparency, respect, integrity, and a deep passion for our clients and team members. Our growth is fueled by your professional development as we collaborate, share ideas, innovate, and invest in our future together. By building meaningful partnerships with our people, we embrace a common purpose to amplify ambitions, expand horizons, and exceed our goals. This synergy keeps us agile, ahead of the competition, and leaders in our industry. Our continued success starts with you.

Job Summary:

Extensive experience with Atlassian Jira Software/Server and Jira Service Management Data Center Edition (4+ years) Extensive experience with Atlassian Jira Software/Server and Jira Service Management Data Center Edition (4+ years)

Extensive experience building Automation for Jira automation rules

Extensive experience building and maintaining Jira security with groups, project roles, issue roles, permission schemes, issue security schemes, etc.

Extensive experience with ScriptRunner, including Groovy Scripting

Experience using/extending Jira REST APIs

This role is suitable for an established Jira Software/Server developer/administrator who is also able to be involved in the planning and execution of process automation efforts. The individual will be performing complex Jira and Jira Service Management workflow development and administration activities with an emphasis on process automation and systems integration supporting Global Information Security teams.

Responsibilities:

Contribute to requirements gathering from stakeholders

Configure and maintain Jira Service Management functionality

Develop and maintain complex automation workflows

Develop and maintain field configurations, notifications, issue security and permission schemes, etc.

Develop and maintain ProForma configurations and functionality

Develop and maintain Insight/Assets configurations and functionality

Extend Jira functionality using Atlassian Plugin SDK for Atlassian Server Products and/or ScriptRunner

Develop and maintain functionality to automate administration tasks (user, group, role, schemes, etc.)

Work with partner teams to negotiate and develop upstream and downstream data integrations

Maintain documentation, scripting and/or tooling to aid in promoting configurations across environments

Perform peer work reviews and provide constructive feedback

Follow good SDLC practices including source code control, automated unit testing, automated builds, configuration management, comprehensive documentation, testing and project promotion procedures

Qualifications

Extensive experience with Atlassian Jira Software/Server and Jira Service Management Data Center Edition (4+ years)

Extensive experience building Automation for Jira automation rules

Extensive experience building and maintaining Jira security with groups, project roles, issue roles, permission schemes, issue security schemes, etc.

Extensive experience with ScriptRunner, including Groovy Scripting

Experience using/extending Jira REST APIs

Experience with HTML/JavaScript/CSS for user facing customizations

Excellent verbal and written communication skills

Excellent attention to detail

Strong problem-solving skills

Desired skills

Experience integrating Jira with downstream reporting solutions

Experience developing Jira Data Center Extensions using Java SDK

Knowledge of software development lifecycle; preferably with Agile, Kanban/Scrum

Experience with cyber security related workflows

.NET Development / REST API integration experience

PREFERRED CERTIFICATIONS:

Microsoft Certified Power Platform Developer Associate (PL-400)

System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.