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Collections Specialist

2 months ago

Cleveland, United States ActiveSoft, Inc Full time

Job Title: Bi-lingual Collections Specialist

Location: Cleveland, OH

Position Type: Full-time

Language Requirement: Fluency in Spanish required


Experience:

  • Minimum of 1 year of experience in heavy phone collections.
  • Proficient in using computer systems and software for managing collections and processing payments.
  • Excellent phone manners and communication skills, with the ability to handle difficult conversations professionally.
  • Bi-lingual in Spanish is required.
  • Strong attention to detail and accuracy in handling financial information.
  • Ability to effectively resolve payment issues and negotiate with clients to achieve favorable outcomes.