Data Entry Specialist

5 days ago


Ridgefield, United States EPITEC Full time

Key Responsibilities

The Return Order Coordinator will be responsible for managing product return requests, ensuring accurate order entry, and providing prompt communication to assigned accounts.

  • Order Entry: Process return orders through manual entry or Excel uploads.
  • Account Management: Monitor and respond to account requests via a shared Outlook inbox.
  • Validation: Verify sales history and other pertinent details in the ERP system.
  • Customer Communication: Provide updates on return authorization (RA) status and address inquiries or changes promptly.


Key Skills & Qualifications

Must-Have Skills:

  • Order Entry Experience: Proficient in manual data entry and Excel-based uploads.
  • Process Management: Proven ability to maintain timely and efficient workflows for assigned accounts.
  • Excel Expertise: Intermediate proficiency, including VLOOKUPs and Pivot Tables.
  • Attention to Detail: Ensures accuracy in order processing and validation.
  • Communication Skills: Effective verbal and written communication with customers and internal teams.
  • Time Management: Demonstrates the ability to work independently and prioritize tasks effectively.


Additional Skills:

  • Familiarity with Microsoft Word, Excel, and Outlook (including shared inboxes).
  • Experience with ERP systems, specifically SAP, is preferred.


Education & Experience

  • Education: Bachelor’s Degree (required).
  • Experience: 5+ years of work experience in a related business field.



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