Data Entry Specialist
3 days ago
Key Responsibilities
The Return Order Coordinator will be responsible for managing product return requests, ensuring accurate order entry, and providing prompt communication to assigned accounts.
- Order Entry: Process return orders through manual entry or Excel uploads.
- Account Management: Monitor and respond to account requests via a shared Outlook inbox.
- Validation: Verify sales history and other pertinent details in the ERP system.
- Customer Communication: Provide updates on return authorization (RA) status and address inquiries or changes promptly.
Key Skills & Qualifications
Must-Have Skills:
- Order Entry Experience: Proficient in manual data entry and Excel-based uploads.
- Process Management: Proven ability to maintain timely and efficient workflows for assigned accounts.
- Excel Expertise: Intermediate proficiency, including VLOOKUPs and Pivot Tables.
- Attention to Detail: Ensures accuracy in order processing and validation.
- Communication Skills: Effective verbal and written communication with customers and internal teams.
- Time Management: Demonstrates the ability to work independently and prioritize tasks effectively.
Additional Skills:
- Familiarity with Microsoft Word, Excel, and Outlook (including shared inboxes).
- Experience with ERP systems, specifically SAP, is preferred.
Education & Experience
- Education: Bachelors Degree (required).
- Experience: 5+ years of work experience in a related business field.
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