Administrative Assistant
2 weeks ago
Administrative Assistant / Internal Account Representative
- Location: Dania Beach, FL 33312
- Full-time, Monday through Friday (9:00am to 6:00pm EST)
- Hybrid: 2 to 3 days in-office; other days remote
- Compensation: $50,000 salary; Overtime eligibility; Discretionary bonus potential; Comprehensive employee benefits
- Prior to hire: criminal background check, employment & education verification, drug screening and physical
Summary: Provide logistics coordination (administrative & customer service functions). Direct involvement with customer orders, customer service & support, scheduling, reporting, processing order sales, export documentation, cargo insurance, etc.
Responsibilities for Administrative Assistant / Internal Account Representative:
- Monitor customer orders and preparation of shipments
- Generate sales invoices, proforma invoices, Debit and Credit notes, FOB prices for direct orders internationally and direct shipment invoices
- Responsible for processing DHL and FedEx Airway bills for shipments and documentation
- Responsible to process customers claims
- Filing, scheduling, copying, proofreading, preparing order status and packing list reports for customers
- Coordinate shipments and create hazmat documentation
- Coordinate logistics service providers (e.g. Freight Forwarders, SSL, truck drivers)
- Request booking directly with shipping line, follow up on shipment and approve bill of lading
- Maintains shipping and receiving paperwork
- Provides customer service to internal and external customers and resolve issues
- Monitoring shipments, costs, timelines, and productivity
- Streamlines shipping and transportation processes
Qualifications for Administrative Assistant / Internal Account Representative:
- Minimum 3 years of relevant administrative and customer support / relationship management experience required
- Export logistics knowledge
- Minimum high school diploma required
- Must be proficient in Word, Excel, PowerPoint, Outlook, and internet search engines
- Self-motivated, target-driven, able to work with minimum supervision, “teamwork” mindset; positive & proactive attitude
- Prioritizing, time management and organizational skills
- Excellent communication skills (verbal, written); ability to communicate with customers, vendors and sales staff
- Fluency in Spanish a plus (not required)
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