Help Desk Technician

3 weeks ago


Colorado Springs, United States Kavaliro Full time

Position Title: Help Desk Technician

Status: contract to hire (converts to FTE after 90 days)

Pay: $25/hr. per hour

Location: Colorado Springs, CO (onsite)


  • Polished and professional demeanor and presentation
  • 1-3 years of overall hands-on Help Desk experience (looking for up and coming candidates)
  • 1-3 years of supporting Microsoft Office products


Job Description

Our client is seeking a Tier I Help Desk Technician for a contract to hire scenario.


DUTIES:

  • Provide first level support for all PCs, Printers, Thin Clients, Point of Sale Terminals, and all applications.
  • Performs required installs, configurations, and maintenance of applications on PCs.
  • Provide user support for all computer systems used
  • Daily help desk operations including but not limited to, telephone support, diagnosing problems, and completing regularly scheduled activities.
  • Monitor Help Desk email account and direct workflow accordingly.
  • Document all problems or program malfunctions in Help Desk system and notify Help Desk personnel.
  • Install new equipment, replace existing equipment and move equipment when necessary
  • Ability to explain technical concepts to non-technical users in a clear and concise manner.
  • Perform all other job-related tasks as assigned.


REQUIREMENTS:

  • 1+ year of overall hands-on Help Desk experience
  • Active A+ Certification
  • 1+ years of supporting Microsoft Office products
  • Ability to read, analyze, and interpret technical procedure(s).
  • Ability to write reports, business correspondence, and procedure manuals.


Certificates and Licenses:

  • CompTIA A+ certified or obtained within the first 90-days of employment.
  • Obtain a second certification of Network+ or Security+ or equivalent within 180-days of employment.


  • Colorado Springs, United States Kavaliro Full time

    Position Title: Help Desk TechnicianStatus: contract to hire (converts to FTE after 90 days)Pay: $25/hr. per hourLocation: Colorado Springs, CO (onsite)Polished and professional demeanor and presentation1-3 years of overall hands-on Help Desk experience (looking for up and coming candidates)1-3 years of supporting Microsoft Office productsJob DescriptionOur...


  • Colorado Springs, United States Kavaliro Full time

    Kavaliro has partnered with a client who is seeking a Tier I Help Desk Technician for a contract to hire scenario. DUTIES: Provide first level support for all PCs, Printers, Thin Clients, Point of Sale Terminals, and all applications. Performs required installs, configurations, and maintenance of applications on PCs. Provide user support for all computer...


  • Colorado Springs, United States General Dynamics Information Technology Full time

    Req ID: RQ174275 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Job Family: Help Desk Skills: Customer Service,Help Desk Support,Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 2 + years of related experience US Citizenship Required: Yes Job Description: Help Desk...


  • Colorado Springs, United States General Dynamics Information Technology Full time

    Job DescriptionHelp Desk Technician III - SWINGS- 1400 to 2200Transform technology into opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are...


  • Colorado Springs, United States General Dynamics Information Technology Full time

    Help Desk Technician III - SWINGS- 1400 to 2200Transform technology into opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our...


  • Colorado Springs, United States NES Associates Full time

    Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+...


  • Colorado Springs, United States General Dynamics Full time

    Responsibilities for this Position Location: USA CO Colorado Springs - 8610 Explorer Dr (COC036) Full Part/Time: Full time Job Req: RQ174275 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: Job...


  • Colorado Springs, United States TeamLogic IT, Colorado Springs, CO Full time

    Benefits: Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance About TeamLogic IT TeamLogic IT is a leading provider of comprehensive managed IT services, offering tailored solutions to businesses of all sizes. With a team of skilled professionals and a customer-centric approach, TeamLogic IT helps...


  • Colorado Springs, United States TeamLogic IT, Colorado Springs, CO Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceFlexible scheduleHealth insurancePaid time offTraining & developmentVision insuranceAbout TeamLogic ITTeamLogic IT is a leading provider of comprehensive managed IT services, offering tailored solutions to businesses of all sizes. With a team of skilled professionals and a customer-centric approach,...


  • Colorado Springs, United States Syneren Technologies Corporation Full time

    Job Title: IT Help Desk Analysts Job Location: USAFA, Colorado Springs, CO Salary: $45-50k Job Description IT Help Desk Analysts are responsible for application support and implementation within the Information Services Department. IT Help Desk Analysts will enhance computer operational skills and be able to perform application diagnostics and...

  • IT Help Desk Tier 1

    3 days ago


    Colorado Springs, United States tapwage Full time

    Envision Radiology is looking for an IT Help Desk Tier 1 to join our team in Colorado Springs, CO Monday - Friday 8:00 - 5:00 | Position Pay Range: $20.30 - $24.50 | Opportunity for additional, discretionary bonus available. Summary/Objective: The IT Help Desk – Tier I position supports the IT Department by providing exceptional customer service to...

  • IT Help Desk Tier 1

    4 days ago


    Colorado Springs, Colorado, United States tapwage Full time

    Envision Radiology is looking for an IT Help Desk Tier 1 to join our team in Colorado Springs, COMonday - Friday 8:00 - 5:00 | Position Pay Range: $ $24.50 | Opportunity for additional, discretionary bonus available.Summary/Objective:The IT Help Desk – Tier I position supports the IT Department by providing exceptional customer service to users calling for...


  • Colorado Springs, United States GStek Full time

    GStek is seeking qualified applicants for full-time Help Desk/Desktop Support Specialist openings to provide support at our Fort Carson location. Required: U.S. Citizen Active U.S. Government Security Clearance. Minimum of 3 years Help Desk support experience. Must possess one or more of the following: GSEC, Security +CE, SSCP and/or...

  • Help Desk Specialist

    2 weeks ago


    Colorado Springs, United States CompQsoft,Inc . Full time

    Job Title: Help Desk SpecialistLocation: Colorado Springs, ColoradoDuration: Full-TimeSecurity Clearance: Secret or clearable Certification: Any one of Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP) or willing to take in within 6 months Customer: Federal Project Customer: US Air Force Responsibilities:Provides...

  • Help Desk Support

    3 days ago


    Manitou Springs, United States S2Technologies Full time

    Job DescriptionJob DescriptionClient Service Technician - Help Desk SupportS2Technologies is currently seeking personnel with help desk support experience. As a Client Service Technician/Help Desk Specialist you will provide end-user, system, and network support. This position is responsible for hands-on and/or remote work on end-user and shared devices,...

  • Help Desk Manager

    4 days ago


    Coral Springs, United States Ledgent Technology Full time

    Ledgent Technology is seeking a Help Desk Manager on behalf of our client in the healthcare industry. Our client is a leading company dedicated to enhancing health outcomes through innovative technology and superior care. This role is based in Sunrise, Florida, and offers a dynamic work environment where technology meets healthcare.Job Description:We are...


  • Colorado Springs, United States Aleut Federal LLC Full time

    ABOUT ALEUT FEDERAL At Aleut Federal, we believe the company and its mission is just as important as the job you are applying for. Aleut Federal is an Alaskan Native-owned enterprise that aims to support our "Shareholders," the Unangax, the indigenous people of the Aleutian Islands of Alaska. People are at the core of everything we do. We support our...


  • Colorado Springs, United States Deloitte Full time

    Position Summary Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte’s Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will...


  • Rock Springs, United States Memorial Hospital of Sweetwater County Full time

    MHSC is an equal employment opportunity employer and does not discriminate on the basis of gender, age, race, color, creed, religion, national origin, marital status, sexual orientation, gender identity, mental or physical disability or uniformed services status. MHSC is dedicated to fostering an inclusive environment that recognizes the contributions and...

  • Service Desk Manager

    58 minutes ago


    Colorado Springs, United States General Dynamics Information Technology Full time

    Help Desk Manager. Seize your opportunity to make a personal impact as a Service Desk Manager for Enterprise IT Solutions in Colorado Springs, CO. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career Service Desk, Manager, Total Rewards, IT, Operations, Technology