Front Desk Agent

2 days ago


Houston, United States Hyatt Regency HoustonGalleria Full time
Company Description

Experience luxury accommodations and creative dining in Uptown at the Hyatt Regency Houston/Galleria. Our stylish new Houston hotel near The Galleria offers a premier location for both leisure and business travelers.

Role Description

This is a full-time on-site role for a Front Desk Agent at the Hyatt Regency Houston/Galleria in Houston, TX. The Front Desk Agent will be responsible for phone etiquette, receptionist duties, customer service, reservations, and effective communication with guests. This role involves providing exceptional service and creating a positive first impression for guests.

Qualifications
  • Phone Etiquette, Receptionist Duties, and Customer Service skills
  • Experience in handling reservations and managing bookings
  • Excellent verbal and written communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong interpersonal skills and a friendly demeanor
  • Previous experience in a hotel or hospitality industry is a plus
  • High school diploma or equivalent required

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