Hotel Front Desk Agent
1 month ago
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Perform regular bookkeeping duties: make sure hotel guest information is current and correct
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Handle customer complaints as necessary
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- Well-versed in taking telephone calls and handling stressful situations
- High school diploma, GED, or equivalent
- Exhibits working knowledge of Microsoft Office and reservation management systems
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
Relax in style at Sheraton North Houston at George Bush Intercontinental Airport, where we offer guests a comfortable and convenient hotel destination at IAH. Whether you're traveling for leisure or planning to attend a business convention in one of our event spaces, you'll find yourself feeling at home in our hotel here in Houston. Our location and complimentary shuttle make it easy for guests to travel from the Houston Airport.
-
Hotel Front Desk Agent
1 month ago
Houston, United States Sheraton Houston Airport Full timeDescription We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...
-
Hotel Front Desk Agent
4 weeks ago
Houston, United States Holiday Inn Houston near Sugarland Full timeDescription Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...
-
Hotel Front Desk Agent
4 weeks ago
Houston, United States Holiday Inn Houston near Sugarland Full timeJob DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested...
-
Hotel Front Desk Agent
3 months ago
Houston, United States Blackstone Talent Full timeOur Hotel Client in the Houston Medical Center is seeking a friendly and reliable Hotel Front Desk Agent to join their team. This is an excellent opportunity for someone who enjoys interacting with people and thrives in a customer service role. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring they have a memorable and...
-
Hotel Front Desk Agent
1 month ago
Houston, United States Houston Marriott Westchase Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Hotel Front Desk Agent
3 months ago
Houston, United States Four Points by Sheraton Houston Airport Full timeJob DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...
-
Front Desk Agent 13.50hr
3 weeks ago
Houston, United States Aimbridge Hospitality Full timeFull-time, $13.50/hr, Weekend availability required. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primar Front Desk, Agent, Hospitality, Operations, Hotel, Reservations
-
Hotel Front Desk Agent
3 months ago
Houston, United States Pathfinder Hospitality Full timeHotel Front Desk Agent Mic check 1-2. Calling all customer service rockstars! We want to talk to you if you love having fun and interacting with guests, have a positive and welcoming demeanor that makes guests feel comfortable and at home. If you are missing a few skills or qualifications, no problem! We value potential and invest in training those with the...
-
Front Desk Agent Westin
3 months ago
Houston, United States The Westin Full timeOverview: Front Desk Agent A Front Desk Agent is responsible for welcoming and providing friendly service to guests. Responsibilities: Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees Register arriving guests by completing appropriate paperwork and obtaining...
-
Front Desk Supervisor
3 months ago
Houston, United States Hotel Resource Full time**Hospitality - Hotel, Management, Admin - Clerical** **Front Desk Supervisor - Cambria Hotel Downtown Houston** Front Desk Supervisor - Cambria Hotel Downtown Houston Concord Hospitality Houston TX **Front Desk Supervisor - Cambria Hotel Downtown Houston** **Company:** Concord Hospitality **Location:** 1314 Texas Street 77002 US **Category:**...
-
Front Desk Agent
2 months ago
Houston, United States Le Meridien Houston Downtown Full timeProperty Description: Le Meridien Houston Downtown presents an exciting opportunity for job applicants seeking a dynamic and upscale hospitality career. Located in the heart of downtown Houston, our luxury hotel offers a unique blend of contemporary design, exceptional amenities, and renowned guest service. As a team member, you will have the chance to work...
-
Front Desk Agent
3 months ago
Houston, United States The Westin Houston Downtown Full timeThe Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Qualification StandardsEducation & Experience: College course work in related field helpful. Experience in a hotel or related field preferred. High...
-
Front Desk Agent FullTimePartTime
4 days ago
Houston, United States Hampton Inn Homewood Suites Houston Downtown Full timeJob Description Job Title: Front Desk Clerk/Guest Service Agent Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc. in a professional and hospitable manner. Essential...
-
Front Desk Agent
3 months ago
Houston, Texas, United States The Westin Houston Downtown Full timeThe Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Qualification StandardsEducation & Experience:College course work in related field helpful.Experience in a hotel or related field preferred.High School...
-
Front Desk Agent
3 weeks ago
Houston, United States Hotel Granduca Full timeJob DescriptionJob DescriptionJOB SUMMARYGreets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality.ESSENTIAL JOB FUNCTIONSThis description is a summary of primary responsibilities and...
-
Hotel Front Desk Supervisor
1 month ago
Houston, United States Days Inn & Suites West Energy Corridor Full timeWe’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for...
-
Hotel Front Desk Night Auditor
1 month ago
Houston, United States Sheraton Houston Airport Full timeJob DescriptionJob DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience...
-
Front Desk Agent
3 weeks ago
Houston, United States Springhill Suites Hou DT Convention Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Hotel Front Desk Supervisor
3 months ago
Houston, United States Days Inn & Suites West Energy Corridor Full timeJob DescriptionJob DescriptionWe’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and...
-
Front Desk Agent
4 weeks ago
Houston, United States MCR Hotels Full timeThe Front Desk Agent at the TownePlace Suites by Marriott Houston Intercontinental Airport is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their...