Sales Lead
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Company Description
Ashes & Diamonds Winery is a destination winery located in Napa, CA. Inspired by the 1960s era of Napa Valley, our winery showcases the region's geological beauty and produces world-class wines. Our iconic mid-century modern design, including the zig-zag roof and portholes, pays homage to the heritage of California's design while integrating state-of-the-art wine production facilities. At Ashes & Diamonds Winery, we are committed to the convergence of modern and old-school flavors and value light-handed winemaking and transparency of terroir.
Role Description
This is a full-time on-site role for a Sales Lead at Ashes & Diamonds Winery. The Sales Lead will be responsible for day-to-day tasks such as communicating with customers, providing excellent customer service, driving sales, conducting sales training, and managing sales activities. The role requires strong interpersonal and communication skills. This role a leadership role.
Qualifications
- Lead by example. Follow all standards of service and hospitality provided by the management team.
- Sales. As the Sales Lead, you are viewed as being one of the best on our teams in sales and customer retention.
- Greet all visitors to A&D, pour wines for tasting, discuss wine and respond to customer questions as appropriate. Ensure that every visitor thoroughly enjoys their wine tasting experience and leaves highly impressed with our wines while effectively promoting and selling wine and wine club memberships. Handle purchasing transactions, including accounting for daily sales and processing returns and discounts.
- Can accurately describe wines, winemaking techniques, winery history, appellations and unique aspects of wines. Take initiative for self-development in the area of understanding our wines, our brand, general hospitality and effective sales techniques. This includes, but is not limited to, participating in company-sponsored wine education and development opportunities.
- Participate in weekly team lead meetings with the Director of Hospitality and the Tasting Room Manager, bringing ideas and perspectives to the meetings.
- Host staff lineups. Review visiting VIP’s with staff. Highlight the point of interest topics from either the Tasting Room Manager or Director of Hospitality.
- Wine education for the staff. Focus on producers, wine regions and blind tasting to keep staff engaged in the tasting room.
- Focus on guest retention for club members. Go above and beyond in communication with our members.
- Focus on VIP’s and take the lead on curating special experiences for our best clients.
- Leadership in a sales role highly preferred.
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