Training Coordinator
3 days ago
Training Coordinator
Start: Immediate
Salary: $70K + All benefits
Location: Hybrid from Lexington, MA (on site on Tuesdays)
**Must currently reside in the Lexington, MA area to be considered**
- Facilitate new hire onboarding programs including coordinating events, updating content and working with trainers to ensure content is relevant and effective.
- Manage new hire rosters by monitoring and collecting data from various reports
- Coordinate training logistics for CL&D functional teams and ensure schedules, invitations, paperwork, materials, reporting, and set up are complete.
- Provide support for CL&D meetings (virtual or live) as producer, content development support and/or post meeting follow up.
- Support learning effectiveness and satisfaction measures (assessments and surveys), and track and create reports on outcomes of training events.
- Use Power BI, Survey Gizmo, MS Forms and other survey/measurement tools to collect and report on data and make recommendations on weaknesses and areas that need additional training.
- Develop training matrices and curricula for training content to be housed in LMS.
- Support document management (SOP creation and storage)
- Gather training completion documentation and support trainers with course close-out, ensuring compliance requirements are met.
- Coordinate, populate and track training schedule items on CL&D department calendars .
- Manage centralized training calendar, proactively collecting data and communicating to stakeholders
- Market CL&D internal training opportunities to CL&D team members provide information on course value to encourage participation.
- Review training materials and methods, make recommendations for updates.
- Make quick edits to presentations, job aids, leader and participant guides.
- Provide support in managing training materials, inventory, storage and coordinate shipping of supplies to trainees.
- Coordinate with stakeholders to schedule necessary meetings/training
- Collaborate with training team to coordinate for physical room reservations and set-up (order materials, participant guides, training supplies, etc.)
- Collaborate with meeting planning on event logistics.
- Support administration of training attendance including nominations, participant lists, registrations.
- Provide customer service to training participants, including being the point-of-contact, triaging questions, concerns, and feedback
- Prepare and deploy communication to participants, on behalf of training lead (i.e. expectations, instructions, etc.)
- Support written communications for training project rollouts and internal projects.
- Strong interpersonal skills and ability to communicate effectively with management and other departments using a wide variety of skills and vehicles
- Collaborate with Meetings & Events and/or external meeting planning agency, report spend to functional leadership as applicable.
REQUIREMENTS
- Minimum 5 years of relevant work experience, in a Learning Coordinator capacity with meeting planning experience.
- Strong technical skills in MS Suite: Word, Excel, PowerPoint, SharePoint, Forms, Teams, Project, etc.
- Ability to effectively organize and manage multiple training initiatives simultaneously each with varying priorities, timelines, and resources
- Self-motived and solution oriented
- Strong interpersonal skills and ability to communicate effectively with management and other departments
- Ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner
- Experience with LMS systems, training requirements and curricula development
- Experience with survey and measurement tools, data collection and presentation
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