Customer Service Specialist

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Strongsville, United States Repair Authority Full time

Headquartered in Strongsville, Ohio, Repair Authority provides home medical equipment repair services, with additional locations in facilities in Fort Worth, TX and Manchester, TN. Our organization repairs equipment that treats respiratory illnesses and sleep disorders, including ventilators, oxygen concentrators, CPAP devices and more. We play a critical role in ensuring that patients can stay safe and healthy at home.

We are currently seeking a full-time experienced Customer Service Specialist to join our team in Strongsville, OH.

BENEFITS & PAY:

Repair Authority offers a fun and rewarding work environment with opportunities for career advancement and wage growth. As a rapidly growing business, we value team members who can work independently in a fast-paced environment, but support is never far away when needed. You will play a critical role in the company’s success, and your contributions will be appreciated.

  • Pay: $18-$22/hour depending on experience
  • Medical, dental and vision insurance
  • Health savings account
  • 401(k) retirement plan
  • Paid time off (PTO)
  • Life and disability insurance
  • Company events

RESPONSIBILITIES:

As a Customer Service Specialist at Repair Authority, you will be the face and voice of our organization, by delivering exceptional customer service that goes beyond expectation. Your dedication to understanding and addressing customer needs will be the cornerstone of our commitment to excellence. Your duties will include:

  • Interact with customers via telephone, email, online chat, or in person to provide support and information on services.
  • Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers’ problems and concern within company response guidelines.
  • Provide administrative and clerical support to multiple departments including sales, operations, customer service, logistics and finance.
  • Utilize multiple computer systems to support Repair Authority’s administrative functions, including Microsoft Office and our company’s ERP and CRM systems.
  • Perform general clerical and office support tasks such as data entry, filing, producing requested reports, etc.
  • Perform other related duties as assigned.

QUALIFICATIONS:

  • High school diploma or general education degree or GED
  • Minimum of 3 or more years of previous Customer Service experience
  • of professional work experience with an emphasis on data entry
  • Proficient in all aspects of computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
  • Must be proficient in Microsoft Office.
  • Bilingual in Spanish and English is a plus.


HOURS:

  • Monday through Friday – 8AMto 4:30PM

If you're passionate about delivering outstanding service and building meaningful relationships, this is the perfect role for you. Let's embark on this journey together, where your skills and enthusiasm will make a real impact on the customer experience

Please submit a resume to apply.



  • Strongsville, United States Rebel Convenience Stores Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product...


  • Strongsville, United States TKC Holdings, Inc. Full time

    Monday - Friday 6:00 am - 2:30 pm The Assistant Operations Specialist performs various scheduling, implementation and accounting functions related to services provided by armored car companies and bank card transactions. Essential Functions, Duties, Operations Specialist, Operations, Assistant, Specialist, Accounting, Manufacturing

  • PUR Selling Specialist

    Found in: Talent US C2 - 2 weeks ago


    Strongsville, United States Astral Brands Full time

    Job Type Part-time Description PUR is currently seeking a Selling Specialist. The specialist chosen would be representing PUR in Ulta's locations in the Strongsville, OH area. The primary focus would be sales, brand awareness and building relationships with Ulta's staff and management. Requirements Must have a proven track record of exceeding sales...


  • Strongsville, United States Acuative Corporation Full time

    Job DescriptionJob DescriptionThe Benefits of working with AcuativeAcuative offers a comprehensive benefits program to all eligible employees. Full-time employees are eligible for benefits the first day following 45 days of employment. Comprehensive benefits plan including: Health, Dental, VisionFlexible spending, Dependent Care and Healthcare savings...


  • Strongsville, United States Acuative Corporation Full time

    Job DescriptionJob DescriptionThe Benefits of working with AcuativeAcuative offers a comprehensive benefits program to all eligible employees. Full-time employees are eligible for benefits the first day following 45 days of employment. • Comprehensive benefits plan including: Health, Dental, Vision• Flexible spending, Dependent Care and Healthcare...

  • RETAIL CUSTOMER SERVICE SUPERVISOR

    Found in: Careerbuilder One Red US C2 - 6 days ago


    Strongsville, OH 44136, USA, United States T.J. Maxx Full time

    T.J. Maxx - 18290 Royalton Road 44136 [Department Manager] As a Customer Service Supervisor at T.J. Maxx, you'll: Be responsible for promoting an excellent customer experience; Oversee a team of Associates at front of store; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Address customer concerns and...


  • Strongsville, United States Midwest Dental Group Full time

    X Patient Service Representative Position in Strongsville, OH **Patient Service Representative Position in Strongsville, OH** **Part Time Regular - Posted 8 days ago** **Overview** **WHO WE ARE:** At Merit Dental, we are passionate about patient care and service. If you are interested in building a career with people who work every day to be the best, and...

  • ServiceNow Solution Architect

    Found in: Appcast US C2 - 1 day ago


    Strongsville, United States Mastech Digital Full time

    Responsibilities: • Take a lead role in designing comprehensive end-to-end solutions on the ServiceNow platform, considering scalability, security, and performance. (i.e. ITSM, ITOM, ITAM etc.) • Collaborate closely with business stakeholders to understand their needs and align ServiceNow solutions with organizational objectives. • Provide technical...

  • ServiceNow Solution Architect

    Found in: Appcast Linkedin GBL C2 - 19 hours ago


    Strongsville, United States Mastech Digital Full time

    Responsibilities: • Take a lead role in designing comprehensive end-to-end solutions on the ServiceNow platform, considering scalability, security, and performance. (i.e. ITSM, ITOM, ITAM etc.) • Collaborate closely with business stakeholders to understand their needs and align ServiceNow solutions with organizational objectives. • Provide technical...


  • Strongsville, United States Salvation Army - ARC Full time

    Job DescriptionJob DescriptionWe are seeking a Sales Production Associate to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersProspect and contact potential customersReach agreed upon sales targets by the deadlineResolve...


  • Strongsville, United States Acuative Corporation Full time

    Job DescriptionJob DescriptionBusiness Development Center Representative- (BDC) Inside SalesAre you outgoing, energetic, love working with people and want to start your career with an industry leading company in Information Technology? Acuative has an exciting opportunity for an Inside Business Development Representative (IBDR) to support our mid-market...

  • Retail Sales Associate

    Found in: Lensa US P 2 C2 - 3 days ago


    Strongsville, United States Fleet Feet Full time

    OverviewWe believe Running Changes Everything. If you believe that, too, we want to talk. With more than 260 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it's a privilege to serve and remain committed to...

  • Retail Sales Associate

    Found in: beBee jobs US - 6 days ago


    Strongsville, Ohio, United States Dick's Sporting Goods Full time

    What You'll Do In This RoleDescriptionOn our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We're committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the...


  • Strongsville, United States Acuative Corporation Full time

    Job DescriptionJob Description Resource Coordinator 3rd Shift: 4/10 hr days / Wed - Sat - 6:30 pm - 5:00 amThe Resource Coordinator’s primary responsibilities include scheduling of Tier I and Tier II technicians to client dispatch requests. This involves aligning resources with the proper skills and parts to each field service ticket. This is done through...


  • Strongsville, United States Acuative Corporation Full time

    Job DescriptionJob Description Resource Coordinator 3rd Shift: 4/10 hr days / Wed - Sat - 6:30 pm - 5:00 amThe Resource Coordinator’s primary responsibilities include scheduling of Tier I and Tier II technicians to client dispatch requests. This involves aligning resources with the proper skills and parts to each field service ticket. This is done through...


  • Strongsville, United States Seasoned Full time

    Dunkin' - Strongville is currently looking for a full time or part time Shift Manager to join our team in Strongsville, OH. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when...


  • Strongsville, United States Dunkin' Full time

    Dunkin' - Strongville is currently looking for a full time or part time Shift Manager to join our team in Strongsville, OH. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when...


  • Strongsville, United States Claire's Full time

    Claire's - JobID: JR197602 [Store Manager] As a Manager at Claire's, you'll: Achieve store targets through driving sales and more; Deliver the finest level of customer service; Keep the store running smoothly; Ensure your store is well merchandised and commercially correct; Recruit, train manage and provide direction and development to ensure your team are...

  • Shift Leader

    Found in: Talent US C2 - 5 days ago


    Strongsville, United States LJ Dairy Products Full time

    "You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc.  Franchisees are independent business owners.  The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions." We strive...


  • Strongsville, United States Raphaelsbeautyschool Full time

    **January 24, 2022** **Front desk coordinator** * Posted 1 week ago **Ashley Adams Salon** Looking for a part time **front desk coordinator**. Two-four evenings a week and two -four Saturdays a month. Evenings(4:30-close) and Saturday (8:30am-close) hours. Must have excellent customer service skills, able to multi task, handle transactions, book...