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Program Manager

2 months ago

Murfreesboro, United States Junior Achievement of Middle Tennessee Full time

Company Description

At Junior Achievement, we empower young people by providing them with the knowledge and skills needed for economic success and making informed academic and economic choices. Our programs, delivered by corporate and community volunteers, offer hands-on experiences in financial literacy, work readiness, and entrepreneurship. By connecting what students learn in school to the real world, we enhance the relevance of their education and emphasize the value of staying in school.


Junior Achievement associates are known for their passion for the JA mission that brings together business and education to work with students in kindergarten through high school so they are empowered to own their economic success. Members of the JA team interact with community leaders who support JA with their time, treasure, and talent. Junior Achievement of Middle Tennessee offers a collaborative, inclusive work environment and the opportunity to impact the lives of young people in our community.


Role Description

This full-time on-site roleis an integral part of the programs team with a focus on the delivery of the JA mission in Murfreesboro and southern counties in Middle Tennessee. As a Program Manager, you will be responsible for overseeing and managing the day-to-day operations of our programs, assuring adherance to program models and program expansion in line with the strategic goals of the organization. This includes recruiting and coordinating with volunteers, developing educator relationships at all levels, organizing events and activities, and evaluating program effectiveness. You will be responsible for maintaining relationships with local schools and other community partners.


Primary Responsibilities

  • Develop and maintain educator relationships. Actively recruit and renew commitments of schools/teachers. Develop and deliver presentations to schools/teachers.
  • Actively recruit new and existing community volunteers to meet program goals. Work with coordinators from area companies and organizations. Develop and deliver recruiting presentations. Train new volunteers.
  • Continually provide excellent customer service through feedback, support and resources to volunteers and teachers throughout the school year. Ensure program quality through phone calls and/or emails to both parties. Maintain and cultivate long-term volunteer and company relationships.
  • Maintain regular contact with assigned company connections. Identify and cultivate new company connections
  • Research new avenues for volunteers to meet demands for programs. Organize and implement volunteer orientations.
  • Develop and implement recognition programs that are of interest and value to participants, including events, scholarships, awards, and gifts.
  • Maintain strong understanding of new and existing program offerings.
  • Handle general records and correspondence with volunteers and prospects, file class registration forms, communicate with marketing on volunteer needs, and supervise procurement and delivery of all program materials.
  • Implement evaluation process and quality improvement to increase retention of volunteers and to assure fidelity to program implementation standards.
  • Assist in other duties as needed including special projects, special events, and fundraisers.


Qualifications

  • Bachelor’s degree in related field or equivalent combination of education and experience.
  • Computer literacy, including proficiency in Microsoft Office. Prior knowledge of databases and CRM tools preferred.
  • Strong oral/written communication skills with proven ability to organize and prioritize multiple tasks.
  • Ability to recruit, build and sustain relationships. Recruiting and/or Sales experience a plus. Proven record of success engaging and collaborating with people from diverse socio-economic, race and cultural backgrounds. Experience with Diversity, Equity, and Inclusion.
  • Demonstrated ability to organize and prioritize multiple tasks. Project Management experience.
  • Knowledge of the education community and organizations.
  • Reliable transportation required.