Sales Coordinator
4 weeks ago
Insight Global is looking for a highly motivated, communicative individual to work for a large pulp, paper, and energy company in the Charlotte area. Within the role on a day-to-day basis, this person will:
- Receive a customer request for a new part that has broken on their machine (typically a boiler).
- After receiving the customer request, this person will work within ERP systems and Salesforce to check pricing, inventory, and location of the part needed.
- They will then communicate with the customer to give them a quote, get the order from the customer, enter it in the system, and keep the customer informed on the part's delivery date.
We are looking for someone with a "speed to serve" mentality, and someone who can work quickly and efficiently towards deadlines.
Must Haves:
- Associate degree
- 1-5 years of customer service experience and/or training
- Good computer skills in ERP, SAP, Salesforce, OR any system utilizing order entry
- Experience using customer relationship management (CRM) tools
– Knowledge of Microsoft Suite
Plusses:
- Understanding of the manufacturing environment
- Hands-on experience
- Logistics in their background
- Ability to read and understand drawings and schematics
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