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Technical Support Analyst
2 weeks ago
Technical Support Analyst
St. Louis, Missouri
Contract to Hire, On-Site
A health insurance client of ours is looking for a technical support analyst to join their team. This position will install, configure, troubleshoot, and repair computer workstations while monitoring performance, diagnosing and resolving problems. They are looking for someone who has worked with a printing system that would dispense labels.
Logistics:
- Days: Monday-Thursday
- Time: 4pm- 2am (10 hour shift)
Qualifications:
- Strong Customer service skills
- Exceptional work ethic
- Positive attitude
- We are looking for experience with imaging and troubleshooting PCs in a networked environment. This position has an on-site requirement.
- General knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office
- General knowledge of networking switches and data networks.
- General knowledge of IP telecommunications systems.
- General knowledge of printers
- 3 years of recent Desk Side Support required with Hands on Experience
- Ability to lift 25lbs as needed
- Experience with Jira a plus as it is used frequently
Education:
• BS in IT or related field PREFERRED or equivalent experience
• 1-3 Years PC/LAN Technical Experience
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
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