Personal Insurance Account Manager

1 month ago


Rancho Cordova, United States The Jonus Group Full time
Job Description

Personal Lines Account Manager

Job Summary

A well-known agency is actively seeking a skilled Personal Lines Account Manager. This role offers a unique opportunity to grow and develop professionally in a dynamic environment that values collaboration and dedication. Responsibilities include handling coverage issues, processing endorsements, addressing inquiries, coordinating renewals, managing policies, and more. If you're a motivated professional with a passion for insurance and a commitment to excellence, this is your opportunity to excel

Responsibilities

  • Provide A-Z servicing for a book of business, including handling new business, renewals, endorsements, and cancellations.
  • Prequalify and analyze prospects' coverage needs to understand their insurance requirements.
  • Gather necessary information to prepare accurate quotes and proposals for clients.
  • Provide clients with clear and detailed information about available coverage options.
  • Review and assess the current coverages of existing clients.
  • Recommend updates and changes in coverage as needed to ensure clients have high-quality insurance protection.
  • Process policy renewals, ensuring that clients are informed about upcoming renewals and options.
  • Remarket policies when necessary to secure the best coverage and pricing for clients.
  • Assist clients in making coverage changes, endorsements, and policy updates.
  • Handle all service requests promptly and efficiently, addressing client inquiries and concerns.
  • Manage direct-billed payments and billing inquiries on behalf of clients.
  • Provide clients with assistance and clarification regarding billing questions and issues.
  • Demonstrate adaptability and a willingness to take on other relevant duties assigned to contribute to the agency's overall success.

Qualifications/Requirements

  • Knowledge and understanding of various insurance coverages, policies, and terms.
  • Excellent written and verbal communication skills.
  • The ability to convey complex insurance information in a clear and understandable manner.
  • Strong organizational and prioritization skills.
  • Proven ability to build and maintain positive client relationships.
  • Keen attention to detail when reviewing policies and documents.
  • Ability to analyze complex insurance situations and propose effective solutions.
  • Holds an active Property and Casualty (P&C) Insurance License.
  • Preferred Agency Management System Experience: EPIC
  • 2+ years of relevant insurance industry experience preferred.
  • Previous A-Z servicing experience is required.
  • Above average computer skills with the capacity to master essential software programs.

Compensation Package

  • Excellent opportunities for professional growth and advancement.
  • Competitive compensation: Between $55k-$75k (based on experience).
  • Paid time off and company holidays.
  • Comprehensive benefits package, including health, dental, vision, 401(k), and more.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.



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