Program Manager

2 months ago

Westbury, United States Indium Software Full time

Title: Program Manager


Education Qualification:​​ BS in Computer Science, Engineering, or Information Technology


Experience:​​ 12+ years


Work Location:​​ Westbury, NY


Work Mode:​​ Hybrid


Roles and Responsibilities:

• Responsible for planning, directing, and coordinating complex product/program implementation in the HealthCare Payer domain and or Third-party Administration of self-funded clients.

• Documents scope, objectives and ensures they align with expected business outcomes.

• Develops and manages project plans, including scheduling, resource tracking, and financials.

• Defines and implements program/project management standards and processes.

• Ensures timely production and approval of deliverables from business and technology partners.

• Proactively identifies and manages project risks and dependencies.

• Established program governance and provides clear communication to all program stakeholders, including senior management.

• Serves as the primary point of contact for program management-related inquiries.

• Works closely with clients, cross-functional teams, and stakeholders to plan and develop project scope, resources, and timelines.

• Manages project risks, issues, and decisions, prioritizing them effectively.

• Develops and manages project budgets, delivering against business goals.

• Builds and maintains strong client and business partner relationships.

• Contributes to internal initiatives to drive efficiencies and best practices.


Skills:

• Bachelor’s degree in business administration or healthcare related field.

• 8+ years of program/project management experience with focus on client and product implementation.

• 4+ in Healthcare Payer with Business and IT Solutions across these domains for self0funded client implementation (Enrolment/Benefit Administration, Claims Administration, Portals, Finance, Reporting)

• Strong leadership, time management, facilitation, and organizational skills

• Working knowledge of Payer Administration with client implementation and product enablement

• Strong analytical, problem-solving, and conceptual skills

• Strong working knowledge of change management principles.

• Solid teamwork and interpersonal skills, with the ability to communicate and persuade customers, employees, and management at all levels and thrive in a cross-functional environment.

• Stakeholder management skills in large complex project/program with Internal and external teams preferred.

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