Key Account Manager

3 weeks ago

Pasadena, United States Jetty Extracts Full time

Role: Key Account Manager

Territory: Pasadena, CA


Jetty Extracts is a premier cannabis extraction company that produces innovative products and world-class cannabis oils, headquartered in Oakland, CA. In 2013, Jetty Extracts began producing extracts and concentrates in San Diego, CA. Jetty is now one of the top extracts and concentrates brands in California. Starting with a few individuals committed to creating clean, refined cannabis concentrates by the beach, Jetty has evolved into a big family of passionate professionals committed to becoming one of the world’s most respected cannabis brands. While the last several years have seen Jetty grow exponentially, we continue to be committed to craft, working with small farmers, producing the cleanest and tastiest products, and contributing to our communities. As we do so, we continue to support the “Shelter Project”, the company’s in-house compassion program that has been providing free cannabis oil to cancer patients since 2014.


We feel strongly that our employees do their best work when they don’t need to worry as much about some of life's biggest stressors. We pay our employees a living wage, and support them with benefits such as generous PTO, parental leave with day one eligibility, health/dental/vision insurance and a 401k match.


Check out our website jettyextracts.com


The Role:

The Jetty KAM Position is responsible for supporting and growing high-volume Jetty dispensary partners. Maintaining a solid relationship with buyers, owners, and key account personnel while applying an analytical approach to account strategy. The Bay Area KAM Sales role will open and maintain new doors, optimize sales opportunities and use data and fortitude to build and maintain business, advise accounts on anything new from Jetty. The Bay Area KAM Position will develop detailed strategies and plans to open new and develop existing business and apply the following tactics; promotions, training, incentives, merchandising, sell-through, and support acceleration to a level where Field Marketing reps can continue the course.


The Key Account Manager is responsible for representing Jetty Extracts brands and achieving customer objectives, key performance indicators (KPIs), goals, and targets by implementing strategies and tactics while managing customers in a manner that will achieve profitable, long-term growth while maintaining company values.


Primary Responsibilities:

  • Build and maintain strong relationships with buyers and key account personnel
  • Solve, redirect and create strategies to resolve account issues
  • Develop a deep understanding of account KPI’s including- key staff proliferation, store demographics, primary business drivers, etc.
  • Analyze inventory, product needs and advise accounts and buyers on orders
  • Manage and evaluate profitability and optimize Jetty distribution and positioning in each account
  • Communication on account progress and plans with broader Jetty team members including leadership, sales team, marketing and production
  • Work closely with field marketing to develop sell-through and marketing plans
  • Implement strategic planning to improve and develop client results
  • Negotiation on pricing with the client and establishing a timeline of performance
  • Work with assigned team members, sales leadership to deliver quarterly revenue goals and establish account continuity (work-withs, product training samples, etc.).
  • Meet all client needs and deliverables according to proposed timelines
  • Analyze weekly production reports, data, and industry trends to formulate a strategy to grow new and existing business
  • Stay apprised of federal, state and local laws affecting the cannabis space within account responsibility.
  • Formulate your own market plan to become the number 1 recommended extract, vape brand in your territory through use of budtender incentives, staff education, appropriate pricing and effective merchandising.


Preferred Skills:

  • Strong sales and negotiation skills; demonstrates an entrepreneurial spirit.
  • Comprehensive understanding of cannabis to include terpenes, cannabinoids, cultivation, basic production, and individual product and category knowledge and overall service.
  • Ability to adapt and assist a variety of customer personalities and varying character types.
  • Ability to create and sell plans, proposals and come up with innovative ideas and solutions to hit your targets.
  • Goal-oriented, focused, and assertive individual who needs little direction or supervision.
  • Ability to participate in business meetings, make presentations, reciprocate to the world on company initiatives
  • Create, coordinate, and attend on-site promotional functions at established customer accounts (e.g. trade events, social gatherings, product launches, and consumer demonstrations).


Basic Qualifications:

  • Must be 21 years of age (or older) at the time of hire.
  • Bachelor's Degree preferred or in an equivalent business-related field or combination of education and/or experience.
  • Ability to provide detailed tracking reports on-field performance against KPI's.
  • 3+ years of consumer-packaged goods (CPG) sales experience within the distribution, hospitality, or supplier atmosphere.
  • A valid driver's license.
  • Proficient in Microsoft Office and/or Google's G Suite.
  • Maintain professionalism and exult Jetty Extracts core values at all times while performing all other duties as assigned or inherent to the position.


Benefits:

  • Health, dental and vision coverage with 75% employer contribution
  • 401(k) with up to 4% employer matching
  • Paid Holidays


Jetty is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long-term conditions, mental health conditions, sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to people@jettyextracts.com.

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