Project Manager for Product Operations

3 weeks ago

Menlo Park, United States Milestone Technologies, Inc. Full time

Title: Product Operations Manager

Location: Menlo Park; CA or New York; NY or Seattle; WA

Duration: 6 Months


Project Overview

  1. The Product & Regulatory Operations org is a vital part of our commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across the board and Global Operations and in close partnership with product/engg, legal and XFN stakeholders.
  2. As a Product Operations Specialist, you will work on projects that will help drive growth, engagement, and quality of products. We are looking for experienced professionals with strong product sense, who can work with cross functional teams in complex, multi-platform efforts to improve experience through data analysis and storytelling, while maintaining clarity of product vision and organizational awareness.


Overall Responsibilities:

  • Support program execution strategy for multiple areas of products and the platform – includes kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic solutions.
  • Collect and analyze product data and users from various sources to identify trends, patterns, and insights that can inform business decisions.
  • Create reports, dashboards, and visualizations to effectively communicate findings to stakeholders and support decision-making.
  • General program management to identify opportunities and see challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute on plans.
  • Proactively identify program risks, develop and execute mitigation plans, and communicate rationale and updates clearly.


Minimum Qualifications / Mandatory Skills:

  • 8+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, finance or operations - with particular focus on product operations;
  • Experience working with teams to develop and improve operational systems and tools
  • Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others
  • Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities
  • Experience in controlling risk and setting priorities. Experience communicating effectively


Compensation:

The estimated pay range for this position is USD $70.00/Hr - USD $80.00/Hr and is a Non-Exempt role.


Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.


Benefits:

We offer comprehensive benefit options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.

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