Sales Support Specialist
4 weeks ago
Job Title: Sales Support Specialist
Location (city, state): Hoffman Estates, IL
Industry: Food
Pay: between $23-24/hr
About Our Client:
Our client is a well-established company in the Food Manufacturing sector, known for its commitment to quality and customer satisfaction. They are seeking a motivated Sales Support Specialist to join their team and provide essential organizational support to a large team of Sales Account Managers.
Job Description:
The Sales Support Specialist will manage tasks from a shared Sales Support inbox, addressing complex issues and balancing multiple demands. This role requires a proactive, detail-oriented individual capable of handling pressure and making confident decisions in a fast-paced environment.
Key Responsibilities:
- Manage and enter document requests through internal systems, compiling large files for delivery via platforms like OneDrive.
- Assist the Pricing team with annual pricing letter creation and distribution.
- Process sample requests and manage them through Salesforce.
- Facilitate clear communication with internal team members and external clients to resolve issues.
- Address and troubleshoot routine sales inquiries, escalating when necessary.
- Collaborate closely with sales supervisors, account managers, and senior sales leaders on special projects.
- Act as a liaison between Sales and Customer Service, ensuring key information is communicated effectively to clients.
- Support additional projects and duties as needed as the team’s needs evolve.
Qualifications:
- Preferred: Associate’s Degree or equivalent experience.
- At least 2-3 years years of Administrative experience in sales support or a related field.
- Strong verbal and written communication skills.
- Detail-oriented with solid organizational and multitasking abilities.
- Familiarity with Salesforce and JDE systems is a plus.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong analytical skills with the ability to interpret and present data.
Additional Details:
This role involves working closely with various teams and clients, requiring a high level of accuracy, problem-solving, and communication skills. This position is 100% in office
Perks:
- Opportunity to work with a dynamic and supportive team.
- Professional development and growth opportunities.
- Competitive pay and comprehensive benefits package.
- Working with a smaller collaborative team.
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