Sales Support Specialist

4 weeks ago


Hoffman Estates, United States Addison Group Full time

Job Title: Sales Support Specialist

Location (city, state): Hoffman Estates, IL

Industry: Food

Pay: between $23-24/hr


About Our Client:

Our client is a well-established company in the Food Manufacturing sector, known for its commitment to quality and customer satisfaction. They are seeking a motivated Sales Support Specialist to join their team and provide essential organizational support to a large team of Sales Account Managers.


Job Description:

The Sales Support Specialist will manage tasks from a shared Sales Support inbox, addressing complex issues and balancing multiple demands. This role requires a proactive, detail-oriented individual capable of handling pressure and making confident decisions in a fast-paced environment.


Key Responsibilities:

  • Manage and enter document requests through internal systems, compiling large files for delivery via platforms like OneDrive.
  • Assist the Pricing team with annual pricing letter creation and distribution.
  • Process sample requests and manage them through Salesforce.
  • Facilitate clear communication with internal team members and external clients to resolve issues.
  • Address and troubleshoot routine sales inquiries, escalating when necessary.
  • Collaborate closely with sales supervisors, account managers, and senior sales leaders on special projects.
  • Act as a liaison between Sales and Customer Service, ensuring key information is communicated effectively to clients.
  • Support additional projects and duties as needed as the team’s needs evolve.

Qualifications:

  • Preferred: Associate’s Degree or equivalent experience.
  • At least 2-3 years years of Administrative experience in sales support or a related field.
  • Strong verbal and written communication skills.
  • Detail-oriented with solid organizational and multitasking abilities.
  • Familiarity with Salesforce and JDE systems is a plus.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong analytical skills with the ability to interpret and present data.

Additional Details:


This role involves working closely with various teams and clients, requiring a high level of accuracy, problem-solving, and communication skills. This position is 100% in office


Perks:

  • Opportunity to work with a dynamic and supportive team.
  • Professional development and growth opportunities.
  • Competitive pay and comprehensive benefits package.
  • Working with a smaller collaborative team.



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