Application Support Specialist

2 weeks ago


Westerville, United States PTR Global Full time

Applications Support

Westerville, Ohio (3 days onsite - Hybrid)

Duration: 6 months RTH

No C2C / W2 Only

USC/GC


Job Description:

The role requires weekend support as part of shift-based coverage

Assists in the monitoring of production environments for anomalies and address issues utilizing standard observability tools such as Splunk, Dynatrace and Grafana.

Work closely with the L2/L1/AD teams to improve thresholds and alerting of critical flows.

Assist with Root Cause Analysis (RCA).


Additional Skills:

Experience with one or more general purpose programming languages and/or automation scripting.

Working understanding of public cloud.

Consumer banking experience is preferred.

Working experience on tools such as Splunk, Dynatrace and Grafana


Must have skills - 3 to 5 years of experience

Splunk, dynatrace, grafana

Monitoring for gaps

Event, change, incident, problem management skills

Good communication skills

Automation mindset - continuous focus on automation opportunities


Nice to have:

Familiarity with kubernetes, docker

Programming language knowledge


Pay Range: $45 - $50

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions.


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