Application Support Specialist
2 weeks ago
Applications Support
Westerville, Ohio (3 days onsite - Hybrid)
Duration: 6 months RTH
No C2C / W2 Only
USC/GC
Job Description:
The role requires weekend support as part of shift-based coverage
Assists in the monitoring of production environments for anomalies and address issues utilizing standard observability tools such as Splunk, Dynatrace and Grafana.
Work closely with the L2/L1/AD teams to improve thresholds and alerting of critical flows.
Assist with Root Cause Analysis (RCA).
Additional Skills:
Experience with one or more general purpose programming languages and/or automation scripting.
Working understanding of public cloud.
Consumer banking experience is preferred.
Working experience on tools such as Splunk, Dynatrace and Grafana
Must have skills - 3 to 5 years of experience
Splunk, dynatrace, grafana
Monitoring for gaps
Event, change, incident, problem management skills
Good communication skills
Automation mindset - continuous focus on automation opportunities
Nice to have:
Familiarity with kubernetes, docker
Programming language knowledge
Pay Range: $45 - $50
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions.
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