Retail Manager
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
RETAIL MANAGER
Who We Are
The Frankie Shop has been touted as the go-to place for unfussy, minimal, wallet-conscious styles. Our boutiques and website are celebrated for minimalist, trend-leaning wardrobe staples, as well as offerings from independent designers from all over the world. Check our Instagram @thefrankieshop or our website www.thefrankieshop.com to find out more.
Job Summary
We are currently seeking a Retail Manager for our NYC Boutique. This role supervises and participates in the day-to-day functions of the store and they are accountable for every aspect of the retail store operations.
Responsibilities include, but are not limited to:
● Oversight of day to day retail store operations.
● Assist customers with all needs regarding sales and customer service.
● Perform/oversee all opening and closing duties.
● Merchandising the sales floor and window displays.
● Organize store replenishment and product intake.
● Assist with the maintenance and upkeep of the store.
● Oversee ASM’s and sales associates, and delegate day to day tasking.
● Enforce company policy with all staff.
● Recruiting, hiring, and training of new sales staff.
● Provide consistent performance management with ASM’s and sales associates.
● Respond to all retail customer inquiries and concerns in a professional and solution oriented manner.
● Serve as a brand ambassador by wearing the product, providing brand information and product knowledge.
● Daily business interpretation to identify strengths and opportunities.
Qualifications:
● Must have comparable retail management experience.
● Experience with reporting, operations, inventory.
● Proven track record of leading a strong sales team.
● You prioritize providing stellar customer service.
● Ability to multitask in a fast paced environment.
● High sense of initiative and a positive attitude.
● Solution oriented mindset.
● Strong attention to detail - floor standards and inventory control.
● Available to work non-traditional hours, including days, nights, weekends and holidays
● Proficiency with Shopify POS System preferred
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